Ray-Lee Palmer

Seeking a fulfilling job to continue education and career. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable and enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, caring team player dedicated to expanding knowledge and responsibilities.

• Senior Corrections Officer, Travis County Sheriff’s Officer, Austin, TX, 2016-01-01, 2019-01-01, Maintained building security., Controlled logistics inmates while housed on correctional complex., Direct supervision of inmates on a complex housing over 2500 inmates., Recorded daily shift activity, reported incidents and security events., Ensure safety and security of all inmates under my supervision., Worked successfully in a team-oriented environment.
• Security Coordinator, Travis County Sheriff’s Officer, Austin, TX, 2015-01-01, 2016-01-01, Maintained building security., Controlled logistics of officers and inmates., Controlled security of building during emergency situations., Recorded daily shift activity of building including inmate count., Controlled CCTV activity and directly controlled housing unit slider door control., Received incoming calls to the building and contacted chain of command when required.
• Temporary Associate, Manpower, Austin, TX, 2013-01-01, 2015-01-01, Assisted Customers via incoming calls and emails and complete the purchase of preferred customer agreements., Logistically managed technicians for service calls., Ordered required parts of repair jobs., Entry of job, part, payment, code and invoice data into data base, records folders and spreadsheets., Collect and process payments., Contact customers for service reminders.
• Lead Dispatch Operator, Allied Barton, Austin, TX, 2011-01-01, 2013-01-01, (FEMA Certified) Shift Lead Dispatch Operator for a multi-million-dollar account., Monitor over 500 cameras on a CCTV system; with an additional 21 IP cameras., Monitor site radio activity., Enter all daily security business in a specialized D3 system., Inventory officer and job materials.
• Shift Supervisor / Assistant Shift Supervisor, Allied Barton, Austin, TX, 2010-01-01, 2011-01-01, Supervise a shift of up to 34 officers., Perform post checks and assist officers where needed., Enter time sheet data and other Administrative data., Inventory officer and job materials.
• Security Main Entry / Reception Officer, Allied Barton and Day & Zimmerman, Alexandria, VA, 2008-01-01, 2010-01-01, Issue Temporary Employee / Visitor Access Badges through Security System., Answer and direct questions and phone calls to correct personnel., Greet and direct employees and visitors in proper protocols., Inventory officer job materials.
• Security Patrol / Post Officer, Allied Barton, Dallas, TX, 2007-01-01, 2008-01-01, Greet and direct employees and visitors in proper protocols., Monitor site, post area and radio activity., Conduct site patrols and report., Inventory officer job materials.

• Tracy Shumard, Travis County Sheriff’s Office, Corrections Sergeant, (512) 854 - 5375, Tracy.Shumard@traviscountytx.gov
• Melissa Seaman, Travis County Sheriff’s Office, Senior Corrections Officer, (515) 707 – 5239, Melissaseaman59@gmail.com
• Keith Morgan, Seton Medical Family, Security Specialist, (512) 731 - 6596, kdmorgan58@gmail.com

• PCW - Personal Care Worker
• PCA - Personal Care Aide
• CPCT/A - Patient Care Technician/Assistant
• PCHM - Personal Care Homemaker
• DCA - Direct Care Aide

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Achieved Bachelors by completing education with accuracy and efficiency.