Ray Lomas

Utilizing prior sales and product knowledge, plus root cause analysis, to aid sales professionals in new business development.

• Perform analysis reporting toward identifying service performance, volume and spend, and strategic business reviews.

• Work with sales for new business development opportunities by providing recommendations for handling of new target markets, reviewing transit profiles, and providing consultation and recommendations to the sales team.

• Reviewing pricing structures on accounts to find discrepancies and areas for opportunity.

• Quantitative and qualitative analysis on existing and new business opportunities.

Performing root cause analysis, to aid sales professionals in new and existing business acquisition and growth.

• Perform analysis reporting toward identifying service performance, volume and spend, and strategic business reviews.

• Work with sales for new business development opportunities by providing recommendations for handling of new target markets, reviewing transit profiles, and providing consultation and recommendations to the sales team.

• Reviewing pricing structures on accounts to find discrepancies and areas for opportunity.

• Quantitative and qualitative analysis on existing and new business opportunities.

Successfully managed a small business territory in the greater Chicago market of approximately 700 different global entities.

• Prospected accounts to develop new business, grow existing business by filling service gaps, and positioning value through bundling of services.

• Initiated market-based pricing and tailoring specific strategic pricing for select accounts to properly align with their goals and gain competitor business.

• Mentored and trained new hires; Served as subject-matter expert in pricing and customer definition in Legacy PRS, ePRS (P01), and Customer Hierarchy Tool (CHT).

• Hired as Account Executive before promoting to Sales Executive.

Recovered first-party property and medical payments for auto claims by formulating burden of proof cases and presenting through inter-company arbitration.

• Maintained accurate and detailed files scoring highly in monthly file audits; promoted from liability claims representative to personal injury protection examiner and finally senior payment recovery examiner.

Facilitated product and service sales, processed credits/refunds, handled store cash, and lead back-office operations in store inventory management and audits.

• Received top scores in district store audits and customer surveys; promoted from sales support representative.

Lead team of 16 client services representatives in providing payroll, benefits, and human resources support for clients with 1,000–100,000+ employees. 

• Recognized for consistently receiving highest training satisfaction survey ratings of 5 trainers; hired as client services representative and advanced to senior representative before final position as team lead.