Ray Long
Little Elm,TX
Summary
Seeking a Project/Program Manager opportunity to assist and guide companies as they streamline processes and transform the organization as a whole
Overview
1
1
Certification
35
35
years of professional experience
Work History
SR. PROJECT MANAGER
Amazon
06.2023 - Current
- Project Manager for the IT Infrastructure team at Amazon
- Manage projects to build out WIFI, network capabilities and build out of new data centers.
- Managed project to build a new location in the Americas region (all of North and South America) with MDF and IDFs
- Drive various IT projects for many aspects of IT, in hardware, internet additions and network buildouts. Such as adding new servers to datacenters.
- Delivered clear project planning and follow up
- Work with stakeholders to understand departments and maintain stakeholder relationships to meet all deliverables
- Manage teams of various sizes to complete projects.
- Met with stakeholders to understand departments and maintain stakeholder relationships to meet all deliverables
- Managed supplier relationships to successfully solve complex technical issues resulting in minimal business impact and increased customer satisfaction.
- Managed project meetings to keep the projects on track.
- Maintained risk, action item, issues and decision log for the projects and worked to mitigate any issues.
- Setup new sites for the Amazon IT team
SR. PROJECT MANAGER
CBTS
03.2022 - 06.2023
- Project Manager for the IT team of a large hospital organization
- Manage bundling projects for applications and IT infrastructure buildouts. Managed project to migrate a data center to a new location and close the old data center.
- Delivered clear comprehensive strategic plan detailing requirements, scope, dependencies, and execution plan for shutting down the old data center and moving to the new one the Las Vegas.
- Moved 2500 virtual servers from the old data center to the new data center.
- Managed team of 6 employees.
- Conducted and verified through inventory of all physical and virtual hardware, network storage, tape backup equipment identifying dependencies and needed actions to prevent outages.
- Managed the IT build out of a new clinic
- Managed budgets for projects for all IT items and vendors
- Worked with stakeholders to understand departments and maintain stakeholder relationships to meet all deliverables
- Created Visio charts for projects and presentations.
- Interact with different vendors for IT needs
SR. PROJECT MANAGER
R4 Solutions
10.2021 - 03.2022
- Project Manager for the IT Infrastructure team at City of Hope
- Manage projects to build out WIFI and network capabilities.
- Managed project to add a new DAS system into the hospital with 3 network engineers and a budget of $600,000
- Drive various IT projects for many aspects of IT, in hardware, internet additions and network buildouts. Such as adding new servers to the
- Work with stakeholders to understand departments and maintain stakeholder relationships to meet all deliverables
- Use Smartsheet for project tracking and reports
- Interact with different vendors for IT needs
SR. PROJECT MANAGER
Virtualization Inc
04.2021 - 10.2021
- Project Manager for the Infrastructure Group Projects include migrating clients to the telelegend data center
- Managed data center migration from a client data center to the corporate data center of 500 virtual servers and manage 8 resources for the project.
- Manage the patch upgrade in NextGen and Allscripts environments
- Managed VMWare update, network run corrections and migrations of servers to a new data center
- Managed budgets for projects and complete the projects on time and on budget
- Managed all IT assets for projects including hardware and software licenses.
- Drive various IT projects for many aspects of IT, in hardware, internet additions and network buildouts.
- Work with stakeholders to understand departments and maintain stakeholder relationships to meet all deliverables
- Created Visio charts for projects and presentations.
- Tracked project progress in Smartsheet.
- Interact with different vendors for IT needs
SR. PROJECT MANAGER
Pacific Gas & Electric
03.2020 - 03.2021
- Project Manager for the Infrastructure Group Projects include infrastructure in new service centers and remodeling of existing ones.
- Manage the building of a new service center in Lemoore for the IT infrastructure and for IT application projects.
- Managed project to add internet to a parts warehouse and service trailer.
- Managed project for MS Windows 10 rollout to internal users.
- Managed assets and was involved in the asset management of IT equipment.
- Met with key stakeholders weekly to ensure the projects were on target and to meet all deliverables.
- Created and maintained project schedules using MS Project.
- Manage budgets for all projects
- Drive various IT projects for many aspects of IT, in hardware, internet additions and network buildouts.
- Interact with different vendors for IT needs such as Unwired, Roebel and AT&T.
SR. PROJECT MANAGER
Stanford Children's Hospital
06.2016 - 01.2020
- Project Manager for the Infrastructure Group Projects includes server and storage installations, environment upgrades, new application additions and data center migrations.
- Managed the building of a new data center including the purchase and installation of all the infrastructure needed in the data center.
- Managed project to migrate a data center to a new location and close the old data center.
- Managed the IT infrastructure in the building of a new 400 bed hospital at the campus of Stanford University.
- Drove 5 infrastructure projects having an estimated savings impact of $5m. Utilize 6ix Sigma and Program management tools to ensure project success.
- Managed team of 12 to complete projects.
- Met with stakeholders to understand departments and maintain stakeholder relationships to meet all deliverables
- Managed project to rollout SolarWinds the network team and the security team.
- Interacted with a broad array of NTT, TT, Corporate IT and suppliers to ensure infrastructure decommissioning activities were properly planned, organized, managed, and controlled to achieve cost savings.
- Managed all budgets for various projects to build the hospital and report to the Director of IT
- Managed supplier relationships to successfully solve complex technical issues resulting in minimal business impact and increased customer satisfaction.
- Managed supplier to reduce inventory leading to internal operational efficiencies.
- Managed daily stand up for the team to keep the project on track.
- Managed project meetings to keep the projects on track.
- Maintained risk, action item, issues and decision log for the projects and worked to mitigate any issues.
- Led skills development efforts for infrastructure support staff in areas of project management, Project, Business Objects and Program Management.
- Managed numerous networking projects including to add wifi in the new hospital and various switch installations and upgrades.
- Managed AH Implementation.
- Responsible for creating disaster recovery and data center transformation, developed disaster recovery methodology to keep the organization running.
- Managed the testing of the data center HA environment.
- Created communications for projects for the entire organization and created presentations for projects.
SR. PROJECT MANAGER
Kaiser Permanente
05.2008 - 05.2016
- Managed HR/PeopleSoft projects working closely with functional experts, technology providers and other analysts ensuring completion of milestones within budget, tracking and maintaining issues logs and actions items and advising project team regarding project scope Coordinate information gathering and analysis, data migration, testing, communication, and implementation phases on large, complex projects
- Provide recommendations to facilitate issues and problem-solve to arrive at solutions that result in few customizations and optimal system integrity and usability
- Translate business needs into business requirements providing expertise by identifying, evaluating and developing systems and business processes that are cost effective and meet user requirements
- Administer development and implementation of new HR applications working collaboratively with multiple project teams delivering successful program roll-out
- Contributed to design and implementation of Kaiser’s HR Portal providing input on business requirements, functionality testing and user acceptance. Proactively identified issues, analyzed, and executed solutions for an effective deployment
- Managed change management on multiple projects for all areas in Kaiser Permanente including for the HR Service Center and Contact Center
- Managed projects with Adobe Experience Manager (AEM) for website creation and updating
- Manage the User Productivity Kit (UPK) implementation and manage the UPK process at Kaiser Permanente
- Manage the training program that used UPK as part of the curriculum
- Documented business process and created content entry guidelines mentoring staff of 6
PROGRAM PROJECT MANAGER
Hitachi Data Systems
01.2005 - 01.2008
- Strategic Partner for HDS Global Staffing and Hiring managers to determine contingent staffing needs for technical, administrative, and financial positions in the US
- Developed new strategies to attract new contract talent into the organization
- Resolved all billing issues for customers by working with Customer Accounting Department
- Resolved system user issues and escalated as required
- Created and delivered performance reviews to client and managed employee relations issues
- Managed change management efforts through the adoption of a new HRIS tool which included training clients, suppliers and contingent workers from concept through implementation and launch
- Led all aspects of training including project management and deliverables of HRIS tool
- Trained new hiring managers, suppliers and contingent workers and independent contractors on how to use the HRIS tool.
- Communicated change and impacts to all stakeholders at appropriate level and vehicle
- Collected and analyzed metrics and reported to management and client results
- Managed projects to design, develop and launch consistent HR procedures manuals and standardized processes for other locations
- Streamlined the reporting process for contingent staff onboarding
- Supplier management including managing all supplier relationships on behalf of the client, Conducting quarterly performance reviews with suppliers, interviewing and recommending new suppliers when needed
ONSITE PROGRAM MANAGER
FormFactor
01.2004 - 01.2005
- Human Resource Generalist for the temporary workers at the site
- Managed change management implementation of a new requisition process which included communications and training hiring managers and senior management on the new process
- Project Manager for Clean Room procedures process improvement analyzed business requirement, streamlined processes, created training and completed change management and communications to ensure stakeholder readiness and successful adoption
- Responsible for all of the Human Resource functions, including recruitment, training, discipline, payroll and benefits management of the temporary employees at FormFactor Inc.
- Managed the entire payroll for the temporary workforce at the site, approx 350
- Developed new strategies to attract new contract talent into the organization
ONSITE PROGRAM MANAGER
Lam Research
01.2000 - 01.2004
- Human Resource Generalist for the temporary workers at the site
- Responsible for all of the Human Resource functions, which involved recruiting, training, discipline, payroll and benefits management of the temporary employees at Lam Research
- Developed and maintained various reports on staffing needs and turnover analysis reports
- Managed the entire payroll for the temporary workforce at its height was 1500 temporary workers
- Primary responsibility for temporary workers for multiple location across many states
INFANTRY TEAM LEADER
US Army and Reserves
01.1991 - 01.2002
- Multifaceted position that included leading, training, counseling, discipline, health and welfare of the five-man team in many conditions
Education
B.S. Business Administration -
California State University
FresnoSkills
- Over 15 years of invaluable expertise in Project Management
- Management Experience: Project Management Practices, Communication with Senior Management and the rest of the organization, managing application projects from concept to handoff, managed web portal projects for various applications, Time Management, Six Sigma Green Belt, Human Resources, Organization Development, Business Writing, Accounting, Managing Employee Recruiting, Behavior Based Interviewing, Change Management Process Improvement, Organization Development, Call Center Processes, High Tech and Web Delivery
- Technical Experience: Agile and Waterfall, VMware version 55, 60, 65, Citrix, JSE, PeopleSoft 83, 89, 91, 92, NIKU RPM, Remedy, HP Quality Center-Test Director, MS Office Suite, MS Project, Visio, IBM Websphere, Aptiv, Jira, Smartsheet, Web Content Management and Portal, Vignette Content Management System, HTML, Interwoven TeamSite, Authoria, SharePoint, Web Trends Reporting, Business Objects and Oracle
Accomplishments
- Supervised team of ten staff members.
Certification
- Professional Human Resources (PHR)
- Project Management Professional (PMP)
- Secret Clearance
- User Productivity Kit (UPK)
- Six Sigma Green Belt
Timeline
SR. PROJECT MANAGER
Amazon
06.2023 - Current
SR. PROJECT MANAGER
CBTS
03.2022 - 06.2023
SR. PROJECT MANAGER
R4 Solutions
10.2021 - 03.2022
SR. PROJECT MANAGER
Virtualization Inc
04.2021 - 10.2021
SR. PROJECT MANAGER
Pacific Gas & Electric
03.2020 - 03.2021
SR. PROJECT MANAGER
Stanford Children's Hospital
06.2016 - 01.2020
SR. PROJECT MANAGER
Kaiser Permanente
05.2008 - 05.2016
PROGRAM PROJECT MANAGER
Hitachi Data Systems
01.2005 - 01.2008
ONSITE PROGRAM MANAGER
FormFactor
01.2004 - 01.2005
ONSITE PROGRAM MANAGER
Lam Research
01.2000 - 01.2004
INFANTRY TEAM LEADER
US Army and Reserves
01.1991 - 01.2002
B.S. Business Administration -
California State University