RAY MANLEY

Get Ready Manager

Banner Chevrolet

New Orleans, LA

01.2003 - 03.2024

Coached, mentored and trained team members in order to improve their job performance.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Ensured compliance with industry regulations and company policies.
Provided leadership during times of organizational change or crisis situations.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Tested all newly installed components to ensure their proper operation before returning the vehicle to customer service.
Performed routine inspections of vehicles prior to delivery back to customers in order to check for any remaining defects or malfunctions.
Researched technical manuals in order to troubleshoot more complex problems with vehicles.
Ensured that all fluid levels were correct before finalizing a repair job.
Adhered strictly to safety protocols while working on vehicles in order to avoid any accidents or injuries.
Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
Identified production concerns and worked with supervisors to understand and remedy situations.
Repaired malfunctions, reassembled items, and performed final tests.
Positioned components, parts or materials for testing.
Made adjustments to equipment or calibrated instruments to required tolerances.
Matched arriving materials with purchase orders, submitted discrepancy forms as necessary.
Learned new testing methods through continued education and research.
Collaborated closely with mechanics when performing major repairs in order to complete tasks quickly but accurately.
Identified areas for improvement within existing processes and procedures.
Answered incoming calls promptly and professionally.
Resolved customer complaints quickly and efficiently.
Managed multiple projects simultaneously while adhering to strict deadlines.
Greeted customers, assessed their needs and provided appropriate services.
Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
Cleaned parking areas, restrooms or equipment and removed trash.
Checked tire pressure and levels of fuel, motor oil or other fluids, adding air or fluids as required.
Activated fuel pumps and filled fuel tanks with gasoline or diesel fuel.
Sold and installed batteries, windshield wiper blades or other accessories.
Answered customers' questions and addressed complaints in person and via phone.
Ordered stock and priced and shelved incoming goods.
Operated car washes to clean vehicles.
Cleaned windshields using chemical solution and microfiber towel.
Activated fuel pumps to fill fuel tanks of vehicles with gasoline or diesel fuel.
Suggested and explained recommended services to meet customer needs and resolve specific issues.
Tested and charged batteries to maintain optimal performance.
Processed daily transactions promptly to keep workflows moving smoothly.
Tested battery life on cars for proper functioning.
Assessed structural damage from collisions or accidents on cars.
Evaluated exterior paintwork of vehicles for any signs of wear or fading.
Conducted visual inspections of car interiors and exteriors.
Monitored the condition of cars to ensure they met standards for road worthiness.
Verified that all required documents were present before inspecting a car.
Inspected cars for safety and performance issues, including brakes, tires, lights, and other components.
Documented vehicle inspection results and provided feedback to customers.
Performed visual inspections of vehicles and reported damage and issues.
Submitted in-depth reports to professionals on vehicle conditions following inspections.
Reviewed repairs by test driving vehicles and conducting final inspections.
Checked returned vehicles for various types of damage and mechanical problems.
Photographed damaged areas on vehicles and submitted pictures with completed inspection reports.
Communicated with professionals to report vehicle issues not addressed by service department.
Inspected vehicles to assess damage and functionality, recommend changes and issue violation notices.
Investigated incidents related to potential vehicle malfunctions or accidents and issued comprehensive reports used for and needs.
Monitored repair work and inspected post-repair vehicles to verify proper quality and compliance with requirements.
Completed vehicle inspections to verify compliance with standards and regulations and prevented use of vehicles with extreme safety concerns or violations.

Summary

Overview

Work History

Get Ready Manager

Education

GED -

Skills

Timeline

Get Ready Manager

GED -

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