Ray Miller
Behavior and Compliance Specialist
Four Oaks,NC
Summary
Accomplished and self-directed professional with a strong background in training and development, employee relations performance management and policy and process compliance. Proven ability to develop and implement detail-oriented employee management plans, address challenging situations effectively and mentor staff to achieve continuous improvement. Adept at establishing program goals, prioritizing tasks, and collaborating with multidisciplinary teams to ensure strategic service delivery.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Behavior and Campus Compliance Specialist
HARRIS COUNTY DEPARTMENT OF EDUCATION
02.2022 - 08.2024
- ·Monitored and audited sensitive information and confidential documents to ensure legal compliance and efficacy, such as employee and student records, admission paperwork, psychiatric diagnosis (if any), hospitalization patient records, and clinical assessments for trends or diminishing behaviors, guiding clients toward continuous improvement.
- Conducted internal employee relations workplace investigations often dealing with employee disciplinary actions, misconducts, corrective action, suspension, demotions, or relocations.
- Responsible for managing data driven initiatives including performance management, safety and risk management, workers compensation and leave of absence.
- Designed and created crisis prevention and human resources management trainings to reduce the overall number of work-related injuries.
- Acting liaison between members of crisis response teams and district Risk Management Specialist while also mentoring staff through the workers compensation reporting process.
- Reduced instances of policy and process non-compliance through meticulous monitoring of internal controls and quarterly audits.
- Collaborated with senior leadership to design and implement performance management processes
Compliance and Professional Development Specialist
HARRIS COUNTY DEPARTMENT OF EDUCATION
08.2017 - 02.2022
- Mentored and trained staff on the various campus programs processes, and software applications to ensure organizational success, optimization, and high expectations for student achievement.
- Acted as mentor support program manager and training coordinator by ensuring proper mentorship opportunities and onboarding incentive programs are given to existing teachers with high expectations for success.
- Conducted campus time management training sessions, professional development training programs, team building workshops, and surveys to improve organizational development skills and accurate proactive teaching.
- Served as the campus level compliance manager conducting paperwork audits and school observations ensuring that staff upheld behavior according to the district's code of conduct.
- Served as discipline management behavior program manager conducting training programs to measure consistent teacher and staff effectiveness, professional growth, and Boys' Town advertising and branding.
- Improve parental involvement by holding conferences and other support workshops to discuss tutoring, healthcare options, physician required documentation, mental health hospital admittance, Medicaid paperwork, financial responsibility, school transportation logistics, and any other care coordination that may be available.
- Conducted Deaf and Hard of Hearing Interpreter services as needed.
Adaptive Behavior Team Lead
HARRIS COUNTY DEPARTMENT OF EDUCATION
08.2011 - 08.2017
- Taught and monitored assigned students according to the state-mandated TEKS K-12 curriculum focused on emerging technology and multimedia trends to promote student engagement.
- Established and maintained an effective professional working environment and trusted relationships with school system staff, students, and parents.
- Evaluated lesson plans, curriculum trends, conducted investigations/observations, and other training documentation to ensure fidelity within the department including employee relations resolutions.
- Attended trainings and professional development on HR polices, client privacy, confidentiality, HIPAA, and FERPA.
- Conducted Deaf and Hard of Hearing Interpreter services as needed.
Education
MBA - Educational Leadership And Management
University of Houston
Houston, TX12-2023
Skills
- Training and Development
- Investigation and Conflict Management
- Performance Management
- Talent Aquisition
- Policy compliance monitoring
- Employee Engagement
Certification
- American Sign Language instructor/interpreter, Fusion Academy – Signing Naturally 2001 – Current
- Crisis Prevention Institute (CPI) Senior Trainer with advanced physical skills, Harris County Dept. of ED 2023 – Current
- Boys’ Town Behavior Management Trainer, Harris County Dept. of ED 2017 – Current
- Crisis Prevention Institute (CPI) Certified, Harris County Dept. of ED 2004 – Current
- Applied Behavior Analysis Positive Behavior Supports Trainer, The Texana Center 2008 – Current
- Texas Educator Certified -Special Education endorsement, State Board for Educator Certification Valid thru 12 2029
- Autism Pro Certified, Harris County Dept. of ED via Insights to Behavior 2015 – Current
- First Aid / CPR / AED Certified, Harris County Dept. of ED via The American Red Cross 2001 – Current
Timeline
Behavior and Campus Compliance Specialist
HARRIS COUNTY DEPARTMENT OF EDUCATION
02.2022 - 08.2024
Compliance and Professional Development Specialist
HARRIS COUNTY DEPARTMENT OF EDUCATION
08.2017 - 02.2022
Adaptive Behavior Team Lead
HARRIS COUNTY DEPARTMENT OF EDUCATION
08.2011 - 08.2017
MBA - Educational Leadership And Management
University of Houston
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