Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ray Mix

ESPANOLA,NM

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Dedicated inventory and warehouse professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Multi-tasking Manager well-known for creating positive workplace. Demonstrated inventory warehouse and Logistics manager expertise, including competitive offerings, pricing and market positioning. Customer-focused professional with succes in satisfaction as customer is always right. Dynamic successful applying Inventory and earehouseing in busy retail environment. Proactive and meticulous inventory manager with over 25 years of experience in retail and customer satisfaction industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Commercial Specialist Assistant Manager

AutoZone
07.2021 - Current
  • Developed sales tracking methods and managed analytics to determine pricing and profitability strategies.
  • Used Software to compile Type data and create visually appealing charts and graphs for reports and presentations.
  • Collaborated on Type strategies to increase profits for Type business.
  • Gathered, documented, and modeled data to assess business trends.
  • Evaluated current processes to develop improvement plans.
  • Reviewed internal systems and organized training plans to address areas in need of improvement.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Logistics Manager

Harbor Freight Tools USA
02.2018 - 07.2020
  • Monitored logistics performance and identified improvement opportunities.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Directed shipping and receiving of wide range of products daily.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Selected, trained and developed logistics personnel to achieve high-performing teams.
  • Improved inventory accuracy by developing and implementing enhanced control systems.
  • Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Collaborated with manufacturing and supply chain management.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
  • Developed and maintained knowledgeable and productive team of employees.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Conducted research to address shipping errors and packaging mistakes.
  • Integrated warehouse operations with existing and new business processes.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.

Education

Associate Of General Studies - General Studies

Trinidad State Junior College
Trinidad, CO

Accounting Certificate - Acoounting And Business

Trinidad State Junior College
Trinidad, CO
05.1992

Diploma - General Studies Accounting And Business

Centauri High School
La Jara, CO
05.1991

Skills

  • Fire Safety Regulations
  • Closing and Contract Negotiations
  • Financial Forecasting
  • Staff Training
  • Engine Components
  • Quality Standards
  • Customer Relations
  • Business Planning
  • Google Drive
  • Business Administration
  • Time Management
  • Supply Chain Management
  • Customer Service
  • Information Confidentiality
  • Staff Supervision
  • Project Management
  • Pollution Prevention
  • Sales Strategies
  • Manage Budgets
  • Accounting Techniques
  • Financial Management
  • Staff Development
  • Staff Management
  • Business Management Principles
  • Business Development Understanding
  • Financial Statements
  • Sales Activities
  • Coordinate Events
  • Customer Relationship Management
  • Manage Contracts
  • Order Supplies
  • Health and Safety Regulations
  • Schedule Oversight
  • Public Relations
  • Employee Performance Evaluations
  • Transaction Monitoring
  • Customer Service and Satisfaction
  • Business Process
  • Manage Inventory
  • Public Health
  • Product and Service Knowledge
  • Sales Reporting
  • Rewards Program Oversight
  • Shrinkage Prevention
  • Monitor Equipment
  • Microsoft Office Expertise
  • Policy Administration
  • Marketing Management
  • Data Protection
  • Sell Products
  • Accounting
  • Statistics
  • Training
  • Photography
  • Merchandising
  • Communication

Accomplishments

  • Supervised team of 15 staff members. Also created schedule for same team.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Emissions Training - every 6 months certification renewal upon expiration
  • Fork lift License - 5 year renewal

Timeline

Commercial Specialist Assistant Manager

AutoZone
07.2021 - Current

Logistics Manager

Harbor Freight Tools USA
02.2018 - 07.2020

Associate Of General Studies - General Studies

Trinidad State Junior College

Accounting Certificate - Acoounting And Business

Trinidad State Junior College

Diploma - General Studies Accounting And Business

Centauri High School
Ray Mix