Ray Mora

Oversee warehouse, transportation, maintenance and facilities operations for a last-mile delivery logistics company in San Antonio, Texas.

• Provide P&L management for warehouse location with a operating budget of $10M+ annually
• Implemented safety and operational procedures and reduced IFR by 10% over last 3 years
• Successfully shipped 150K cases per month to final mile customers in 2023
• Maintained 99% OTD rate in Texas region
• Launched Train-the-Trainer program to improve powered equipment safety and recordkeeping
• Created CPR, first aid and safety programs for frontline supervisors and safety leads
• Initiated staff engagement, gender diversity and cultural programs to foster equity and inclusion

• Set up local, domestic and international shipments according to postal, shipper and foreign regulations
• Handled high-volume/ time sensitive truck loads to 48 states during peak season
• Determined most cost-effective procedures and routes for shipments with UPS, FedEx, LTL and FTL brokers
• Lead team of 10 employees packaging, palletizing and shipping up to 10k packages per day
• Saved company $10K by introducing forklift PM programs

• Developed SOP's to improve operational quality and team efficiency
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services
• Reviewed procurement budgets and weekly spending with Chief Finance Officer
• Led project team in the development of daily best practices/processes to improve inventory management, which resulted in inventory accuracy of 94%

• Created and reviewed invoices to confirm accuracy.
• Collaborated with upper management to improve customer service processes and support structures company-wide.
• Built relationships with customers and community to establish long-term business growth.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.

Managed a state-of-the-art distribution center of over 150 brands and over 5,000 frozen, grocery, and perishable products.

• Lead operational activities for large-scale Kosher foodservice distributor
• Serviced over 300+ Kosher grocery stores in greater Los Angeles County
• Negotiated with vendors, suppliers, and other stakeholders to acquire mutually beneficial contracts and agreements

• Helped medium to large business owners build safety programs to reduce workers compensation claims
• Prepared and presented annual contracts to customers based on individual company XMOD ratings
• Took partnership approach with over 100+ clients to help improve their financial day-to-day business and long-term success in profitability annually
• Demonstrated proficiency in conducting root cause analysis and generating revenue

• Led and drove results of $300M+ foodservice distribution network that included 7 delivery hubs in Northern, Central and Southern California
• Oversaw logistics for export and import of international production in Baja California to support $1M+ in monthly sales
• Imported finished goods for distribution to foodservice clients across California, Nevada, Utah, and Colorado
• Reviewed financial reports to identify potential issues, cost-saving opportunities, and significant departures from budget
• Reviewed and negotiated contracts with transportation carriers and saved $30K in costs

Oversaw a team of 30 employees in a refrigerated and dry warehouse.

• Responsible for functional areas of receiving, shipping, storage and inventory
• Identified, evaluated, and established relationships with suppliers for produce and dry goods
• Negotiated contracts, pricing, and terms with suppliers to ensure favorable agreements for the company
• Worked closely with inventory control and buyers to prevent overstock or shortages
• Monitored shelf life and quality of perishable goods to minimize losses (FIFO)
• Developed and managed budgets for the procurement of dry packaging and food ingredients
• Collaborated with cross-functional teams, including operations, finance, and marketing to align procurement strategies with overall business goals