Dynamic Operations Manager with a proven track record at Kubota Tractor Corporation, driving operational excellence and achieving key performance indicators. Skilled in budget management and team leadership, I implement lean methodologies to optimize processes and enhance service delivery, fostering a culture of continuous improvement in high-volume distribution environments.
Overview
22
22
years of professional experience
Work History
Operations Manager
Kubota Tractor Corporation
12.2022 - Current
As the manager of a 250,000 square foot parts distribution center, I oversee an essential hub that services approximately 1,100 dealers across the United States. My role involves not just the day-to-day management of our operations but also strategic oversight to ensure our efficiency and effectiveness in meeting the demands of our clients.
Our operational team consists of two salaried positions and 32 hourly employees, all of whom play a vital role in maintaining smooth operations. As the leader, I am responsible for cultivating a collaborative work environment, ensuring that all team members understand their roles and the importance of their contributions to our overall objectives.
A critical aspect of my responsibilities includes managing the operational budget. This task requires constant vigilance and strategic planning to optimize resources while minimizing expenses. Additionally, I ensure that we consistently meet key performance indicators (KPIs) that are crucial for assessing our operational effectiveness and alignment with organizational goals.
To enhance our operational effectiveness and reduce costs, I implement methodologies such as 6S and Kaizen.
In overseeing this parts distribution center, my primary goal remains focused on operational excellence. By effectively managing resources, achieving KPIs, and fostering a culture of continuous improvement, we can enhance service delivery to our dealers while driving down costs.
General Manager
GXO Logistics, Inc.
10.2003 - 12.2022
In my role as General Manager, I successfully led a large-scale operation within a 1,000,000 square foot facility, managing a dedicated workforce of 240 employees. Collaborating closely with a team of 15 management-level staff, we were instrumental in achieving 60% of the customer's total billable sales across the United States, highlighting our site's significance as a critical contributor to their nationwide success.
My responsibilities included ensuring compliance with all key performance indicators (KPIs) outlined in our contractual agreements, which was essential for maintaining operational excellence and client satisfaction. Additionally, I supervised three overflow facilities located both locally and out of state, further amplifying our operational capacity and efficiency during peak periods.
This experience not only honed my leadership skills but also enhanced my ability to foster collaboration among diverse teams, optimize workflow processes, and drive sustained business growth. Through strategic planning and a focus on operational excellence, I played a pivotal role in positioning our site as a leader within the industry.
Director of People & Culture (Contract) at Crescent Hotels & Resorts: Marriott Owings MillsDirector of People & Culture (Contract) at Crescent Hotels & Resorts: Marriott Owings Mills