Dedicated Sales and connection professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly skilled in connecting with people and helping them navigate the discovery and sales process of whatever service or product or experience that I choose to represent.
Hi, I’m
Ray Najera
Covington,GA
Summary
Overview
12
years of professional experience
Work History
Purpose of YouNashville, TN
Director of Strategic Partnerships (Remote)
10.2022 - Current
Job overview
- Connected key employees to our organization in order to establish systems and results
- Co-created our Mastergroup Program and am a Certified Coach
- Work with individuals one-on-one to help identify and walk in their purpose
- Helping in the expansion of this company
Varona Hair Restoration
Patient Advocate
01.2019 - 06.2022
Job overview
- Met with over 3,500 patients one-on-one to help them navigate a permanent, life-changing decision
- Created environment of trust and care which allowed for honest communication and eventual informed decisions
- Made the patient experience enjoyable and at ease from the first interaction to months and yearly follow-up appointments
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Entered details into computer systems and managed database of information.
- Worked effectively with staff from all departments to coordinate resolutions.
- Assisted patients in understanding individual rights and responsibilities in regards to care, coverage and payment.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
Storage Auctions
Sales and Customer Support Manager
08.2017 - 06.2018
Job overview
- Secured new accounts for storage facilities to utilize our great product.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Ziering Medical
Patient Advocate
04.2012 - 04.2017
Job overview
- Creating a connection from initial inquiry to post-operative visits
- Helping navigate sales options and alleviate concerns and answer questions.
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Entered details into computer systems and managed database of information.
- Worked effectively with staff from all departments to coordinate resolutions.
- Assisted patients in understanding individual rights and responsibilities in regards to care, coverage and payment.
Education
Palomar CollegeSan Marcos, CA
from Marketing
University Overview
Skills
- Emotional maturity that leads to connection, trust, and a sale/purchase/decision if it’s a good fit
- Level-headed and positive outlook on life that leads to the contribution and creation of a great work environment
- Strong in conflict resolution and a calm and collected nature
- Patient Correspondence
- Outbound Calling
- Proactive Problem-Solving
Timeline
Director of Strategic Partnerships (Remote)
Purpose of You
10.2022 - Current
Patient Advocate
Varona Hair Restoration
01.2019 - 06.2022
Sales and Customer Support Manager
Storage Auctions
08.2017 - 06.2018
Patient Advocate
Ziering Medical
04.2012 - 04.2017
Palomar College
from Marketing
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