Ray Otstot
Enola,PA
Summary
Proven Barista with experience at Starbucks, adept in multitasking and conflict resolution, enhancing customer satisfaction and team cohesion. Skilled in cash handling and maintaining cleanliness, consistently delivering high-quality service. Demonstrates reliability and a creative approach to problem-solving, contributing to a positive and efficient work environment.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
08.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Barista
Giant Food Stores
07.2021 - 07.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
High School Diploma -
Commonwealth Charter Academy
Harrisburg, PA01.2024
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Adaptive and creative
- Time Management
- Reliable and Dependable
- Cleaning and sanitizing
- Multitasking
- Conflict Resolution
Timeline
Barista
Starbucks
08.2022 - Current
Barista
Giant Food Stores
07.2021 - 07.2022
High School Diploma -
Commonwealth Charter Academy
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