Summary
Overview
Work History
Education
Skills
Accomplishments
Publications
Timeline
Generic
Ray Pedden

Ray Pedden

Redwood Shores,CA

Summary

Goal-oriented senior executive well-versed in leading teams and executing strategies targeted on operational excellence . Familiar with trends, regulatory conditions and compliance in the healthcare industry. Hardworking and reliable with strong ability in strategy and innovation. Offering deep operational and technical experience. Highly organized, proactive and punctual with team-oriented mentality.

Overview

46
46
years of professional experience

Work History

Strategy and Innovation

UCSF Health Hub
01.2022 - Current
  • Competitive Health Awards Judge

Center for Care Innovations
Oakland, CA
01.2013 - Current
  • Responsible for the development, implementation and operation of a framework to evaluate the effectiveness of innovation within the care delivery process of safety net providers
  • Responsible for the development and implementation of a national strategy for sustaining the care innovation model across the safety net.

Senior Vice President and Chief Technology Officer

Imperial Bank, Greater Los Angeles Area
01.1996 - 01.1999
  • Responsible for the overall design and implementation of financial transaction processing technology for the health care industry.

Executive Director

Camino Medical Group
San Francisco
01.1994 - 01.1995
  • The Chief Executive for a 160 physician multi-specialty group practice in 21 locations throughout Santa Clara County, California
  • The Group employs more than 750 support personnel, providing in excess of 40,000 patient visits per month, caring for more than 75,000 Managed Care lives, operating four (4) Urgent Care centers, and the provider component to an Integrated Delivery System
  • Served as a member of the senior administrative council of Sutter Health System.

Senior Associate Director - Faculty

Stanford University
San Francisco
01.1989 - 01.1994
  • Responsible for the operational management of an academic based multi-specialty group practice composed of over 400 faculty and over 1200 other health care providers
  • Responsible for the operational implementation of the computer based applications necessary to support the activity of the Clinic.Responsible for the operational management of an academic based multi-specialty group practice composed of over 400 faculty and over 1200 other health care providers
  • Responsible for the operational implementation of the computer based applications necessary to support the activity of the Clinic.

COO

Health Care Alternatives
Phoenix, Arizona, AZ
01.1986 - 01.1988
  • A Samaritan Health Services organization, Responsible for the development, governance and operation of physician organizations in response to managed care
  • Developed over fifteen (15) distributed multi-specialty group practices caring for over 200,000 beneficiaries nationwide.

Chief Administrative Officer

University of California, San Diego University of California, UCSD Medical Group
San Diego
01.1983 - 01.1986
  • Responsible for all operations of a multi-specialty medical group consisting of 427 physicians.

Instructor

UCSD School Of Medicine
01.1983 - 01.1986
  • Statistics and Operations Research

Instructor, Assistant

Dean School of Medicine
01.1983 - 01.1986
  • Responsible for the overall fiscal management of the School of Medicine and its departments.

Associate VP - Finance and Assistant Dean

University of North Dakota SOM
01.1978 - 01.1983
  • Responsible for the operations management of the Medical Center including the School of Medicine, College of Nursing and Medical Center Rehabilitation Hospital

Consultant

Asian Health Services
01.2012
  • Area
  • Strategic advisor to C-suite to develop and improve Agency analytics, implement operational efficiencies and define the model required for the long term sustainability for the organization.

CEO

Heuristic Technologies
01.2001
  • San Francisco Bay Area
  • Focusing on design, implementation and management of the infrastructure services provided to the healthcare industry
  • Responsible for design and development of secure information systems architecture.Focusing on design, implementation and management of the infrastructure services provided to the healthcare industry
  • Responsible for design and development of secure information systems architecture.

Principal

Heuristic Associates
San Francisco
01.2001
  • Bay Area
  • Focusing on implementing the strategic changes required of the healthcare delivery system to accommodate the uninsured and underinsured population

Executive Vice

Healthcare Industry, Cornerstone Research
San Francisco
01.2001
  • Bay Area
  • Healthcare industry panel expert for Cornerstone Research Group
  • Healthcare industry panel expert for Cornerstone Research Group
  • Health e Connex 1999 San Francisco Bay Area
  • Responsible for overall operation of Company
  • Responsible for the design, implementation and management of the infrastructure services provided to the healthcare industry.

Principal

The Cooperative
San Diego, CA
01.1988
  • Fee based consultant responsible for the development of physician-hospital joint venture organizations involving imaging centers, surgi-centers, alternative delivery systems, physician networks, organizational analyses, and implementation of new technology in the health care delivery.

Consultant

East Tennessee State
01.1983
  • Less than a year, Responsible for the development of the Business Office function necessary to support the emerging four year medical education program.

Butterworth Hospital Butterworth Hospital
Grand Rapids, Michigan
01.1982
  • Responsible for the evaluation of the impact of medical education programs in a University affiliated, community based hospital
  • Responsible for the design of the organizational structure required to support medical education programs including third year clerkships, fourth year rotations, and residency training programs.

Consultant

Mercer University
Macon, Georgia
01.1981
  • Responsible for the development of the Business Office function necessary to support the emerging four year medical education program
  • Publications
  • Why Consider an Innovation Center
  • Center for Care Innovations
  • Nov 3, 2017
  • Using Ethnically Relevant Instructions to Improve Patient Outcomes
  • Center for Care Innovations
  • Nov 2, 2017
  • How Do We Go from Innovating to Being Innovative
  • Center for Care Innovations
  • Nov 2, 2017
  • Infographic: Waiting-Room Concierge
  • Center for Care Innovations
  • Nov 1, 2017
  • Health Care Is Not an Insurance
  • Center for Care Innovations
  • Jun 27, 2017
  • Medication Adherence in the Safety Net: Where Simple Innovations Make Big Impact
  • Center for Care Innovations
  • Dec 8, 2016
  • Innovation Is a Maze—on Fire
  • Center for Care Innovations
  • Aug 19, 2016
  • Leading Change Without Being Offensive
  • Center for Care Innovations
  • Jun 23, 2016
  • Unlikely Alliances Are the New Normal
  • Center for Care Innovations
  • May 5, 2016
  • Flying and the Patient Experience
  • Center for Care Innovations
  • Feb 4, 2016
  • Human Factors in Breakthrough Innovation
  • Center for Care Innovations
  • Dec 4, 2015 8 Ways to Improve Your Success Rate
  • Center for Care Innovations
  • Nov 12, 2015 5 Ways Innovation Projects Can Fail5 Ways Innovation Projects Can Fail
  • Center for Care Innovations
  • Oct 8, 2015
  • Reducing Labor Costs with Pen Computing
  • Healthcare Informatics
  • Feb 1, 1993
  • Labor Intensity in the Medical Group Practice: An Option

Education

Dominguez Hills Quality Assurance Lean Six Sigma Black Belt: Leadership Tools for Black Belts, Quality Assurance -

California State University
01.2022

Executive program, General Executive program, Business Administration and Management -

Stanford University Graduate School of Business
01.1979

Master of Science (M.S - Economics and Finance

University of North Dakota University of North Dakota
01.1978

Bachelor of Science (B.S - Engineering/Industrial Management

United States Air Force Academy United States Air Force Academy
01.1973

Skills

  • Technical Solution Development
  • Continuous Improvement
  • New Features Implementation

Accomplishments

  • I have had the privilege to develop a two year medical school into a full four year school, assist in the start up of two new four year medical schools, improve and implement the governance structure in several nationally recognized healthcare organizations, develop and implement new technologies that have increased the efficiency of healthcare operations and install complex healthcare information systems
  • I now want to focus on a developing and implementing a framework to foster innovation in the healthcare safety net
  • This framework is envisioned to be an environment within which we can test and evaluate innovations that will address our overwhelming need for patient access, patient engagement, management of complex patients and overall population management challenges
  • We will organize around a common set of engagement principles that enable the measurement of the success or failure of an innovation using metrics that matter and are replicable across the industry
  • It is through this evidence based model that we will have a deep and lasting impact on our ability to take care of our most at risk group of patients in a manner that ensures the long term sustainability of the valuable safety net resources
  • Professional achievements include winning the Modern Healthcare Innovation Award for the Memorial Care project in 1998 and Laureate status in the 2002 Computerworld Heroes in Healthcare for a case study on the e-health environment
  • Specialties: healthcare information systems, healthcare organizational governance, healthcare innovation, healthcare operations and transaction processing for healthcare.

Publications

Why Consider an Innovation Center?

Center for Care Innovations · Nov 3, 2017

Using Ethnically Relevant Instructions to Improve Patient Outcomes 

Center for Care Innovations · Nov 2, 2017

How Do We Go from Innovating to Being Innovative? 

Center for Care Innovations · Nov 2, 2017

Infographic: Waiting-Room Concierge

Center for Care Innovations · Nov 1, 2017

Health Care Is Not an Insurance 

Center for Care Innovations · Jun 27, 2017

Medication Adherence in the Safety Net: Where Simple Innovations Make Big Impact 

Center for Care Innovations · Dec 8, 2016

Innovation Is a Maze—on Fire 

Center for Care Innovations · Aug 19, 2016

Leading Change Without Being Offensive 

Center for Care Innovations · Jun 23, 2016

Unlikely Alliances Are the New Normal 

Center for Care Innovations · May 5, 2016

Flying and the Patient Experience 

Center for Care Innovations · Feb 4, 2016

Human Factors in Breakthrough Innovation 

Center for Care Innovations · Dec 4, 2015 

8 Ways to Improve Your Success Rate 

Center for Care Innovations · Nov 12, 2015 

5 Ways Innovation Projects Can Fail5 Ways Innovation Projects Can Fail

Center for Care Innovations · Oct 8, 2015 

Reducing Labor Costs with Pen Computing

Healthcare Informatics · Feb 1, 1993

Labor Intensity in the Medical Group Practice: An Option 

MGMA Information Systems Newsletter · Jan 1, 1993

Integrating Financial Systems in the Academic Health Science Center 

GBA Forum · Jan 1, 1985

Timeline

Strategy and Innovation

UCSF Health Hub
01.2022 - Current

Center for Care Innovations
01.2013 - Current

Consultant

Asian Health Services
01.2012

CEO

Heuristic Technologies
01.2001

Principal

Heuristic Associates
01.2001

Executive Vice

Healthcare Industry, Cornerstone Research
01.2001

Senior Vice President and Chief Technology Officer

Imperial Bank, Greater Los Angeles Area
01.1996 - 01.1999

Executive Director

Camino Medical Group
01.1994 - 01.1995

Senior Associate Director - Faculty

Stanford University
01.1989 - 01.1994

Principal

The Cooperative
01.1988

COO

Health Care Alternatives
01.1986 - 01.1988

Chief Administrative Officer

University of California, San Diego University of California, UCSD Medical Group
01.1983 - 01.1986

Instructor

UCSD School Of Medicine
01.1983 - 01.1986

Instructor, Assistant

Dean School of Medicine
01.1983 - 01.1986

Consultant

East Tennessee State
01.1983

Butterworth Hospital Butterworth Hospital
01.1982

Consultant

Mercer University
01.1981

Associate VP - Finance and Assistant Dean

University of North Dakota SOM
01.1978 - 01.1983

Dominguez Hills Quality Assurance Lean Six Sigma Black Belt: Leadership Tools for Black Belts, Quality Assurance -

California State University

Executive program, General Executive program, Business Administration and Management -

Stanford University Graduate School of Business

Master of Science (M.S - Economics and Finance

University of North Dakota University of North Dakota

Bachelor of Science (B.S - Engineering/Industrial Management

United States Air Force Academy United States Air Force Academy
Ray Pedden