Ray Smith
Newark
Overview
10
10
years of professional experience
1
1
Certification
Work History
Freight Train Conductor
Norfolk Southern
04.2024 - 08.2025
- Inspect and maintain rail equipment, ensuring compliance with company and federal safety regulations, handle hazardous materials, following strict procedures to prevent accidents. Couple and uncouple cars, interpret signals and instructions via radio communication.
Warehouse Administrator
CleanSlate
05.2021 - 01.2023
- Overseeing all BOL from receiving shipments.
- Verify the accuracy of orders pulled and ensures that the correct product will be shipped in the correct quantity.
- Updating daily spreadsheets on Excel of all documents that are received, missing, require signatures or missing items/discrepancies.
- Processing daily UPS shipments and handling all tracking information.
Customer Service Representative
RIM LOGISTICS
07.2019 - 06.2020
- Updating tracking for Inbound orders for CFS warehouse freight and Inbound Receiving. Follow up with Receiving on any delays or issues that might affect the input of freight into inventory (damage, no packing slip, QC, etc.). Identify and resolve inventory discrepancies.
- Processed orders
- Assisted customers with questions
- Assisted customers with a warm and professional attitude
- Kept records of customer complaints
- Handled emails, inbound calls, and outbound calls
- Managed customer accounts
- Performed data entry for shipments, customer information and orders
- Handled billing issues and order inquiries
- Took inventory
Delivery Driver
LHC Logistics
05.2017 - 04.2019
- Deliver Amazon Packages to the front door and greet customers professionally. Work 10-12 hour shifts per day. Lifting 40lbs.
- Drove residential and commercial routes
- Delivered products in a timely and courteous manner
- Loaded packages
- Consistently completed on-time deliveries
- Obtained package signatures
- Inspected and maintained cleanliness of vehicle
Warehouse Worker/Customer Service
Big Brothers Big Sisters
08.2015 - 01.2017
- Responsibilities:
- Greeting customers by collecting there donations such as toys, books, clothes & shoes. Weigh the objects and record them on a daily donation log. Also making sure that the area was clean and presentable.
- Maintained a safe working environment
- Took orders and packed items for customer deliveries
- Ensured that all merchandise counts were in order
Education
Some college - Forensic Psychology
Walden University
01.2018
Some college - Psychology
Bethune Cookman University
Daytona Beach, FL01.2012
Skills
- Delivery Driver Experience
- Warehouse Experience
- Driving
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Excel
- Data Entry
- Logistics
- Communication skills
- Time management
- Customer service
- Shipping & receiving
- Data entry
- Warehouse experience
- Materials handling
- Pallet jack
Certification
Driver's License
Timeline
Freight Train Conductor
Norfolk Southern
04.2024 - 08.2025
Warehouse Administrator
CleanSlate
05.2021 - 01.2023
Customer Service Representative
RIM LOGISTICS
07.2019 - 06.2020
Delivery Driver
LHC Logistics
05.2017 - 04.2019
Warehouse Worker/Customer Service
Big Brothers Big Sisters
08.2015 - 01.2017
Some college - Forensic Psychology
Walden University
Some college - Psychology
Bethune Cookman University