Summary
Overview
Work History
Education
Skills
Timeline
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Ray Staples

Monroeville

Summary

Dynamic professional with extensive experience as a Real Estate Market Operations Manager at RM Investment Group excelling in market analysis and team leadership. Proven track record in negotiating contracts and optimizing budgets, enhancing client relations, and mentoring staff to achieve exceptional results. Proficient in CRM software, driving efficiency and growth in competitive environments.

Overview

13
13
years of professional experience

Work History

Real Estate Market Operations Manager

RM Investment Group
03.2016 - Current
  • Negotiated contracts on behalf of clients by using expert knowledge of local real estate market trends and conditions.
  • Coached and mentored junior team members in best practices for marketing strategies and tactics.
  • Allocated budget resources effectively across various marketing initiatives while ensuring positive return on investment.
  • Managed creation of compelling sales collateral that communicated product benefits clearly and persuasively.
  • Mentored new agents and provided ongoing training on industry standards, best practices, and negotiation techniques.
  • Utilized customer relationship management CRM software to efficiently track leads, manage client information, and maintain ongoing communication efforts.

Auto Fleet Manager

U.S. Auto Sales
05.2014 - 03.2016
  • Reviewed accident reports involving fleet vehicles to determine root causes and prevent future incidents.
  • Prepared budgets and financial reports related to operation of fleet department.
  • Streamlined the lease agreement process, reducing average turnaround time by 50% while maintaining compliance with local laws and regulations.
  • Protected workers through safety audits and behavior monitoring.
  • Improved logistics plans, studying alternatives, costs and impacts of proposed changes.

Assistant Property Manager

Eureka Multifamily Group
07.2012 - 04.2014
  • Showed apartments to potential tenants and answered questions regarding community.
  • Kept accurate records of all resident and tenant correspondence.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.

Education

75Hrs PA Real Estate License - Real Estate

Berkshire Hathaway
08-2025

Bachelor of Science (B.S.) - Business Administration

Robert Morris
05.2006

Skills

  • Real Estate Market Analysis & Strategy
  • Team Leadership & Development
  • Risk & Compliance Management
  • Data Analysis & Reporting
  • Fleet Management & Operations
  • Financial Forecasting & Budgeting
  • Maintenance & Fleet Optimization
  • Real Estate & Fleet Software Proficiency (eg, Yardi, Fleet Complete, FleetWave)
  • Property & Asset Management
  • Procurement & Vendor Relations
  • Customer Relations & Client Management

Timeline

Real Estate Market Operations Manager

RM Investment Group
03.2016 - Current

Auto Fleet Manager

U.S. Auto Sales
05.2014 - 03.2016

Assistant Property Manager

Eureka Multifamily Group
07.2012 - 04.2014

Bachelor of Science (B.S.) - Business Administration

Robert Morris

75Hrs PA Real Estate License - Real Estate

Berkshire Hathaway