Summary
Overview
Work History
Education
Skills
Custom
Custom
Custom
Timeline
Generic

Ray Trevino Jr.

Elmendorf,TX

Summary

Detail-oriented Investigator with strong leadership skills and history in security management. Offering exceptional communication skills and network of community resources. Well-versed in assisting law enforcement in cases.

Overview

23
23
years of professional experience

Work History

SAPD Alarms Investigator

City of San Antonio SAPD Alarms Dept.
06.2015 - Current
  • Documented findings and prepared detailed reports.
  • Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
  • Collected, analyzed and interpreted information, documentation, and evidence associated with investigations.
  • Collaborated with agencies on investigations.
  • Ensured compliance with legal regulations during investigations, minimizing risk for litigation or procedural errors.
  • Maintain a professional tone.
  • Conducted interviews with witnesses and clients.
  • Assisted in the development of investigative strategies, resulting in more efficient case resolutions.
  • Conducted impartial investigations into complaints by employees.
  • Offered training seminars on investigative techniques, elevating the skill level within the department and fostering collaboration among team members.
  • Supervised and motivated field investigators and collaborated with personnel to identify strengths and areas of weakness.
  • Questioned and consulted with subjects and witnesses for information pertaining to cases.
  • Gathered facts from interviews of suspects, witnesses, and complainants.
  • Consulted and cooperated with legal staff to verify timely and efficient investigation completion.
  • Trained team members on agency processes, court procedures and investigation strategies.

Security Officer

City of San Antonio Convention Center
12.2014 - 06.2015
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Collaborated with Human Resources to address employee concerns regarding personal safety, workplace violence prevention, and emergency response protocols.
  • Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

Bank Security Officer

G4S Security Solutions
07.2013 - 11.2014

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Jailor Cadet

Bexar County Sheriff Office
09.2012 - 05.2013
  • Developed leadership skills in junior cadets by assigning them challenging tasks and responsibilities.
  • Promoted teamwork and collaboration among cadets by organizing team-building activities and exercises.
  • Upheld the highest standards of professionalism and integrity, serving as a positive role model for cadets to emulate in their own careers.
  • Conducted physical training to keep fit and perform job duties productively.
  • Followed protocols and procedures to perform tasks quickly and minimize mistakes.
  • Enhanced cadet performance by implementing rigorous training exercises and drills.
  • Assisted in the planning and execution of successful field training exercises for enhanced practical experience.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Provided informative briefings to update superiors on current situations and responsibilities.
  • Boosted morale within the unit by recognizing and rewarding outstanding performance among cadets.
  • Improved physical fitness levels of cadets with targeted training programs tailored to individual needs.

Security Patrol Officer

Blue Armor Security
08.2011 - 08.2012
  • Enhanced security measures by conducting thorough and consistent patrols in designated areas.
  • Conducted risk assessments for various properties, providing recommendations on necessary security improvements for property owners or managers.
  • Conducted regular maintenance checks on patrol vehicles and equipment to ensure optimal performance during patrols, reporting any issues promptly.
  • Exhibited excellent problem-solving skills when faced with complex or high-pressure situations requiring quick decisions under pressure.
  • Implemented detailed incident reports for accurate record-keeping and informed decisionmaking.
  • Performed routine checks of building entrances, exits, and perimeters to ensure optimal safety standards were upheld consistently.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Animal Control Officer

Fair Okas Ranch Police
09.2010 - 08.2011
  • Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
  • Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
  • Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
  • Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within the community for improved collaboration on shared goals.
  • Maintained a safe environment for animals in the shelter by performing daily health checks, feeding, and cleaning duties.
  • Ensured proper handling of deceased animals for transport to designated disposal facilities while adhering to established protocols.
  • Enhanced public safety by responding to and investigating reports of animal abuse, neglect, and nuisance complaints.
  • Facilitated positive outcomes in difficult situations by using conflict resolution skills when interacting with agitated or uncooperative individuals during field operations.
  • Investigated and gathered information regarding animal-related complaints.
  • Participated in ongoing professional development opportunities to stay current with industry best practices and enhance overall job performance.
  • Maximized efficiency in operations by maintaining up-to-date knowledge of state and local regulations related to animal control practices.

Parking Enforcement Officer

San Antonio Airport Police
06.2007 - 08.2010
  • Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
  • Wrote and issues citations or warnings to owners of vehicles.
  • Responded to calls in both routine and emergency situations.
  • Improved traffic flow through diligent monitoring and enforcement of parking restrictions.
  • Collaborated with local law enforcement agencies to address recurrent or problematic parking issues.
  • Streamlined citation processing by accurately entering data into the electronic ticketing system.
  • Investigated citizen complaints regarding parking violations, addressing concerns efficiently and professionally.
  • Facilitated vehicle flow by managing traffic control and parking in assigned area.
  • Educated the public on local parking ordinances and regulations, fostering community awareness and compliance.
  • Reduced illegal parking incidents by issuing citations for parking violations in a timely manner.
  • Responded quickly to emergencies involving vehicles parked illegally near fire hydrants or other restricted locations.
  • Participated in ongoing training to stay current on changes in laws, policies, and best practices related to parking enforcement.

Security Officer

Alamodome
01.2001 - 05.2007
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Wrote detailed reports of all security breaches and investigations.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

Education

High School Diploma -

Sidney Lanier High School
01.1998

Skills

  • Detailed report writing
  • Interview techniques
  • Research abilities
  • Ethical and honest
  • Investigation Management
  • Continuous Improvement

Custom

As an Alarm Investigator, I see myself as a leader and mentor to others in and outside the department. The knowledge and training I have received over the years, I have share with my fellow co-workers, the public and outside organizations. By obtaining this leadership role and wisdom I believe that my skills as an individual have developed; making me better a person, I have learned Responsibility & Dependability and being open minded.

Custom

  • First Aid and CPR
  • Code of Ethics
  • CJIS, TCIC/NCIC
  • S.E.T COSA
  • Reasonable Suspicion
  • Bloodborne Pathogens
  • Emotional Intelligence
  • Successfully Managing Change
  • Leadership & Influence
  • Cash Handling
  • Diversity
  • Dealing with Difficult People
  • Personal Development 1 & 2
  • Business Writing, Grammar Focus
  • Security Awareness
  • SAPD Citizen Academy
  • Animal Control/Dealing with Dangerous Animals (Fair Oaks PD)
  • Zoonosis Control (Fair Oaks PD)
  • Basic Code Enforcement (Fair Oaks PD)
  • Investigation and Theft (Fair Oaks PD)
  • Level III Security
  • Baton and Pepper Spray
  • Report Writing
  • Assault and Ethics
  • Self Defense and Handcuff
  • Investigation and Theft
  • Defensive Driving
  • Processing Evidence
  • Local and State Laws
  • Legislative Updates
  • Fire Updates
  • FARA Public Safety
  • Security Redefined
  • TBFAA Legislative Updates
  • Communication with your Central Station
  • Private Security & Code Updates
  • Carbon Monoxide Detection
  • Networking Basics

Custom

Over the past 12 years I have been a volunteer Baseball Coach, from kids aging from 5 years old to 18 years old. My family and I, help with other organizations within the sport community (PONY, SPURS LEAGUE, SUMMER VOLLEYBALL, and CYO).

Timeline

SAPD Alarms Investigator

City of San Antonio SAPD Alarms Dept.
06.2015 - Current

Security Officer

City of San Antonio Convention Center
12.2014 - 06.2015

Bank Security Officer

G4S Security Solutions
07.2013 - 11.2014

Jailor Cadet

Bexar County Sheriff Office
09.2012 - 05.2013

Security Patrol Officer

Blue Armor Security
08.2011 - 08.2012

Animal Control Officer

Fair Okas Ranch Police
09.2010 - 08.2011

Parking Enforcement Officer

San Antonio Airport Police
06.2007 - 08.2010

Security Officer

Alamodome
01.2001 - 05.2007

High School Diploma -

Sidney Lanier High School
Ray Trevino Jr.