Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
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Ray Trevino Jr.

Elmendorf,TX

Summary

Detail-oriented Investigator with strong leadership skills and history in security management. Offering exceptional communication skills and network of community resources. Well-versed in assisting law enforcement in cases.

Overview

24
24
years of professional experience

Work History

SAPD Alarms Investigator

City of San Antonio SAPD Alarms Dept.
12.2014 - Current
  • Documented findings and prepared detailed reports.
  • Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
  • Collected, analyzed and interpreted information, documentation, and evidence associated with investigations.
  • Collaborated with agencies on investigations.
  • Ensured compliance with legal regulations during investigations, minimizing risk for litigation or procedural errors.
  • Maintain professional tone.
  • Conducted interviews with witnesses and clients.
  • Assisted in development of investigative strategies, resulting in more efficient case resolutions.
  • Conducted impartial investigations into complaints by employees.
  • Offered training seminars on investigative techniques, elevating skill level within department and fostering collaboration among team members.
  • Supervised and motivated field investigators and collaborated with personnel to identify strengths and areas of weakness.
  • Questioned and consulted with subjects and witnesses for information pertaining to cases.
  • Gathered facts from interviews of suspects, witnesses, and complainants.
  • Consulted and cooperated with legal staff to verify timely and efficient investigation completion.
  • Trained team members on agency processes, court procedures and investigation strategies.
  • Boosted productivity by training and guiding 2 employees.
  • Reviewed and updated investigative protocols, ensuring compliance with legal and ethical standards.
  • Conducted comprehensive background checks, contributing to informed hiring decisions and improved workplace safety.
  • Offered training seminars on investigative techniques, elevating the skill level within the department and fostering collaboration among team members.

Security Officer

City of San Antonio Convention Center
12.2014 - 12.2014
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Collaborated with Human Resources to address employee concerns regarding personal safety, workplace violence prevention, and emergency response protocols.
  • Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across team and adherence to established procedures.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Examined doors, windows and gates to verify security.

Bank Security Officer

G4S Security Solutions
07.2013 - 11.2014

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Jailor Cadet

Bexar County Sheriff Office
09.2012 - 05.2013
  • Developed leadership skills in junior cadets by assigning them challenging tasks and responsibilities.
  • Promoted teamwork and collaboration among cadets by organizing team-building activities and exercises.
  • Upheld highest standards of professionalism and integrity, serving as positive role model for cadets to emulate in their own careers.
  • Conducted physical training to keep fit and perform job duties productively.
  • Followed protocols and procedures to perform tasks quickly and minimize mistakes.
  • Enhanced cadet performance by implementing rigorous training exercises and drills.
  • Assisted in planning and execution of successful field training exercises for enhanced practical experience.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Provided informative briefings to update superiors on current situations and responsibilities.
  • Boosted morale within unit by recognizing and rewarding outstanding performance among cadets.
  • Improved physical fitness levels of cadets with targeted training programs tailored to individual needs.
  • Upheld highest standards of professionalism and integrity, serving as positive role model for cadets to emulate in their own careers.

Security Patrol Officer

Blue Armor Security
08.2011 - 08.2012
  • Enhanced security measures by conducting thorough and consistent patrols in designated areas.
  • Conducted risk assessments for various properties, providing recommendations on necessary security improvements for property owners or managers.
  • Conducted regular maintenance checks on patrol vehicles and equipment to ensure optimal performance during patrols, reporting any issues promptly.
  • Exhibited excellent problem-solving skills when faced with complex or high-pressure situations requiring quick decisions under pressure.
  • Implemented detailed incident reports for accurate record-keeping and informed decision making.
  • Performed routine checks of building entrances, exits, and perimeters to ensure optimal safety standards were upheld consistently.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Animal Control Officer

Fair Okas Ranch Police
09.2010 - 08.2011
  • Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
  • Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
  • Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
  • Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within community for improved collaboration on shared goals.
  • Maintained safe environment for animals in shelter by performing daily health checks, feeding, and cleaning duties.
  • Ensured proper handling of deceased animals for transport to designated disposal facilities while adhering to established protocols.
  • Enhanced public safety by responding to and investigating reports of animal abuse, neglect, and nuisance complaints.
  • Facilitated positive outcomes in difficult situations by using conflict resolution skills when interacting with agitated or uncooperative individuals during field operations.
  • Investigated and gathered information regarding animal-related complaints.
  • Participated in ongoing professional development opportunities to stay current with industry best practices and enhance overall job performance.
  • Maximized efficiency in operations by maintaining up-to-date knowledge of state and local regulations related to animal control practices.
  • Responded to 5 daily calls to enforce animal control regulations.

Parking Enforcement Officer

San Antonio Airport Police
06.2007 - 08.2010
  • Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
  • Wrote and issues citations or warnings to owners of vehicles.
  • Responded to calls in both routine and emergency situations.
  • Improved traffic flow through diligent monitoring and enforcement of parking restrictions.
  • Collaborated with local law enforcement agencies to address recurrent or problematic parking issues.
  • Streamlined citation processing by accurately entering data into electronic ticketing system.
  • Investigated citizen complaints regarding parking violations, addressing concerns efficiently and professionally.
  • Facilitated vehicle flow by managing traffic control and parking in assigned area.
  • Educated public on local parking ordinances and regulations, fostering community awareness and compliance.
  • Reduced illegal parking incidents by issuing citations for parking violations in timely manner.
  • Responded quickly to emergencies involving vehicles parked illegally near fire hydrants or other restricted locations.
  • Participated in ongoing training to stay current on changes in laws, policies, and best practices related to parking enforcement.

Security Officer

Alamodome
01.2001 - 05.2007
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Wrote detailed reports of all security breaches and investigations.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

Education

High School Diploma -

Sidney Lanier High School
1514 W. Cesar Chavez Blvd.
01.1998

Skills

  • Detailed report writing
  • Interview techniques
  • Research abilities
  • Ethical and honest
  • Investigation Management
  • Continuous Improvement

Timeline

SAPD Alarms Investigator

City of San Antonio SAPD Alarms Dept.
12.2014 - Current

Security Officer

City of San Antonio Convention Center
12.2014 - 12.2014

Bank Security Officer

G4S Security Solutions
07.2013 - 11.2014

Jailor Cadet

Bexar County Sheriff Office
09.2012 - 05.2013

Security Patrol Officer

Blue Armor Security
08.2011 - 08.2012

Animal Control Officer

Fair Okas Ranch Police
09.2010 - 08.2011

Parking Enforcement Officer

San Antonio Airport Police
06.2007 - 08.2010

Security Officer

Alamodome
01.2001 - 05.2007

High School Diploma -

Sidney Lanier High School

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Custom

  • First Aid and CPR
  • Code of Ethics
  • CJIS, TCIC/NCIC
  • S.E.T COSA
  • Reasonable Suspicion
  • Bloodborne Pathogens
  • Emotional Intelligence
  • Successfully Managing Change
  • Leadership & Influence
  • Cash Handling
  • Diversity
  • Dealing with Difficult People
  • Personal Development 1 & 2
  • Business Writing, Grammar Focus
  • Security Awareness
  • SAPD Citizen Academy
  • Animal Control/Dealing with Dangerous Animals (Fair Oaks PD)
  • Zoonosis Control (Fair Oaks PD)
  • Basic Code Enforcement (Fair Oaks PD)
  • Investigation and Theft (Fair Oaks PD)
  • Level III Security
  • Baton and Pepper Spray
  • Report Writing
  • Assault and Ethics
  • Self Defense and Handcuff
  • Investigation and Theft
  • Defensive Driving
  • Processing Evidence
  • Local and State Laws
  • Legislative Updates
  • Fire Updates
  • FARA Public Safety
  • Security Redefined
  • TBFAA Legislative Updates
  • Communication with your Central Station
  • Private Security & Code Updates
  • Carbon Monoxide Detection
  • Networking Basics

Custom

Over the past 12 years I have been a volunteer Baseball Coach, from kids aging from 5 years old to 18 years old. My family and I, help with other organizations within the sport community (PONY, SPURS LEAGUE, SUMMER VOLLEYBALL, and CYO).

Custom

As an Alarm Investigator, I see myself as a leader and mentor to others in and outside the department. The knowledge and training I have received over the years, I have share with my fellow co-workers, the public and outside organizations. By obtaining this leadership role and wisdom I believe that my skills as an individual have developed; making me better a person, I have learned Responsibility & Dependability and being open minded.

Custom


  • Code of Ethics
  • CJIS, TCIC/NCIC
  • S.E.T COSA
  • Reasonable Suspicion
  • Bloodborne Pathogens
  • Emotional Intelligence
  • Successfully Managing Change
  • Leadership & Influence
  • Diversity
  • Dealing with Difficult People
  • Personal Development 1 & 2
  • Business Writing, Grammar Focus
  • Security Awareness
  • SAPD Citizen Academy
  • Report Writing
  • Assault and Ethics
  • Investigation and Theft
  • Defensive Driving
  • Processing Evidence
  • Local and State Laws
  • Legislative Updates
  • Fire Updates
  • FARA Public Safety
  • TBFAA Legislative Updates
  • Private Security & Code Updates
  • Carbon Monoxide Detection
  • Networking Basics

Custom

Over the past 12 years I have been a volunteer Baseball Coach, from kids aging from 5 years old to 18 years old. My family and I, help with other organizations within the sport community (PONY, SPURS LEAGUE, SUMMER VOLLEYBALL, and CYO).
Ray Trevino Jr.