Ray Turley
Centerville,Utah
Summary
7 years clinical experience at the University of Utah Hospital as an RN on the neuro acute care unit. 4 years as a superuser at the University of Utah Hospital for the implementation of various Cerner products. Master's in nursing informatics. 7 years of experience working in clinical informatics at StayWell/WebMD. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
37
37
years of professional experience
Work History
Clinical Content Coordinator
Krames/WebMD
02.2014 - Current
- Review and maintain digital content (over 4000 patient education articles needing reviewed and updated every 2 years)
- Create new content as needed
- Write content and logic for interactive tools
- Active role in design of search architecture, incorporating metadata in search strategies
- Collaborate with content developers, engineering staff, product designers, product managers and medical staff on cross-team and cross-discipline issues
- Responsible for training new users of new content management system including developing training videos
- Ongoing training and support for users of new content management system.
- Developed compelling content strategies to drive traffic and improve audience retention.
- Increased content engagement by curating and organizing relevant materials for various platforms.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality content.
- Continuously improved overall efficiency of the Content Coordination department through process evaluations and implementation of best practices.
- Established and implemented workflows to streamline editing processes.
- Reduced downtime during migrations by conducting thorough planning and testing processes.
- Resolved escalated help desk tickets promptly, providing high-quality support to end users experiencing technical issues.
Charge Nurse
University of Utah Hospital
01.2009 - 01.2014
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Streamlined nursing workflows for increased efficiency and improved patient outcomes.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
Clinical Nurse Step-down Telemetry
University of Utah Hospital
01.2007 - 01.2014
- 36 bed neuro acute care unit
- Step-down Telemetry
- Float pool for orthopedics, med surge, cardiology, and rehab units.
Nurse Practice Council
University of Utah Hospital
01.2010 - 01.2011
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
Process Engineering Technician
Companion Systems Inc.
01.2005 - 01.2007
- Built and managed process plans
- Project team for business system purchase and implementation
- Developed order entry screens.
Floor Supervisor
Companion Systems Inc.
01.1987 - 01.2005
- Improved production from 25 units weekly to 75 units
- Improved product quality
- Organized and improved production workflow
- Provided expertise to other departments to improve efficiency.
Education
Masters of Science, Nursing Informatics -
University of Utah College of Nursing
Salt Lake City, Utah05.2013
Bachelor of Science, Nursing -
University of Utah College of Nursing
Salt Lake City, Utah05.2008
Skills
- Project Management
- Systems Implementation
- Systems Analysis
- Java
- MS Project
- Windows/Mac OS
- SQL
- XML
- SPSS
- Data Mining Concepts
- MS Access
- MS Excel
- Management
- Process Analysis
- Quality Control
- Fluent in Spanish
- Spanish medical interpreter
- Spanish translator
- Video Editing
- Keyword Research
- Content Curation
- CMS Management
Languages
Spanish
Full Professional
Timeline
Clinical Content Coordinator
Krames/WebMD
02.2014 - Current
Nurse Practice Council
University of Utah Hospital
01.2010 - 01.2011
Charge Nurse
University of Utah Hospital
01.2009 - 01.2014
Clinical Nurse Step-down Telemetry
University of Utah Hospital
01.2007 - 01.2014
Process Engineering Technician
Companion Systems Inc.
01.2005 - 01.2007
Floor Supervisor
Companion Systems Inc.
01.1987 - 01.2005
Masters of Science, Nursing Informatics -
University of Utah College of Nursing
Bachelor of Science, Nursing -
University of Utah College of Nursing
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