Raya Signore
Charlotte,NC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Skilled in customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Biller and Coder
CT Family Foot Care and Surgery
Hamden, CT
10.2023 - 05.2024
- Reviewed medical records and identified diagnosis codes, procedures, services and supplies for coding.
- Verified accuracy of patient information and insurance data in billing system.
- Resolved denied claims by researching payer requirements and preparing appeals.
- Provided customer service support to patients regarding billing inquiries.
- Worked closely with physicians to obtain additional clinical information when needed for accurate coding assignments.
- Responded promptly to requests from insurance companies regarding clarification on claim submissions.
Assistant Store Manager
Pearls and Plaid
Old Saybrook, CT
12.2021 - 10.2023
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Analyzed market trends to identify opportunities for product expansion or improvement.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Coordinated with vendors to secure product availability at competitive prices.
- Organized weekly meetings with department heads to review progress on key objectives.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Maintained inventory by checking merchandise to determine levels.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Created effective business plans to focus strategic decisions on long-term objectives.
Sales Representative
Purification LLC
Guilford , CT
01.2020 - 10.2021
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Conducted market research to identify potential customers and their needs.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Assisted in developing promotional materials such as flyers, brochures.
- Recommended changes in products and services based on customer feedback.
- Developed key customer relationships to increase sales.
- Negotiated deals and handled complaints or objections.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Liberal Arts And Sciences
Southern Connecticut State University
New Haven, CT05-2024
Certified Medical Coder - Medical Coding And Billing
Medical Coding Academy
New Haven, CT12-2023
Skills
- Inventory Control
- Promotional support
- Time Management
- Positive and professional
- Goal-Oriented
- Strategic Planning
- Problem-Solving
- Relationship Building
- Exceptional customer service
Certification
Certified USA gymnastics coach
- Created and ran a number of summer camps throughout a few years
- Did one on one private lessons and gained all my own clients
- Coached all levels of the sport
References
- Emily Boardman- Pearls and Plaid - 860-510-2407
- Noah Killheffer - Purification LLC- 475-434-7413
- Dr. Kristina Bystrak - CT Family Foot Care and Surgery- 203-558-0674
- Julia Durso - New Era Gymnastics - 203-928-9113
- Caroline Olsen - Owner of Pearls and Plaid - 860-227-7236
Timeline
Medical Biller and Coder
CT Family Foot Care and Surgery
10.2023 - 05.2024
Assistant Store Manager
Pearls and Plaid
12.2021 - 10.2023
Sales Representative
Purification LLC
01.2020 - 10.2021
Certified USA gymnastics coach
- Created and ran a number of summer camps throughout a few years
- Did one on one private lessons and gained all my own clients
- Coached all levels of the sport
Liberal Arts And Sciences
Southern Connecticut State University
Certified Medical Coder - Medical Coding And Billing
Medical Coding Academy
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