Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ray Alejandro Agreda Cabello

Distrito Capital,Venezuela

Summary

I speak advanced English and native Spanish, I have experience in work fields such as reception, administration, sales, english language teaching, and in other complementary fields such as art and graphic design. I am honest and skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. I am hard-working, responsible and attentive to people.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Representative

MarketSource
01.2025 - 06.2025
  • Assisted customers with product selection and provided information on features and benefits
  • Developed knowledge of product lines to effectively convey value propositions
  • Handled customer inquiries and resolved issues to enhance satisfaction
  • Collaborated with team members to achieve sales goals and improve service quality
  • Maintained up-to-date knowledge of promotions, discounts, and policies
  • Engaged in training sessions to improve sales techniques and customer interaction skills
  • Generated additional sales opportunities with upselling and cross-selling techniques.

Warehouse Worker

FedEx
10.2024 - 12.2024
  • Loaded and unloaded trucks, optimizing space utilization for incoming and outgoing shipments.
  • Collaborated with team members to improve workflow processes and reduce operational delays.
  • Conducted quality checks on received products, identifying discrepancies and reporting issues promptly.
  • Consistently lifted materials weighing as much as 25-35 lbs pounds.

Warehouse Attendant

Levy
06.2024 - 09.2024
  • Operated warehouse equipment, ensuring safe and efficient material handling.
  • Received and processed incoming shipments, verifying accuracy of inventory.
  • Organized storage areas for optimal accessibility and space utilization.
  • Assisted with inventory counts, maintaining accurate stock levels and records.
  • Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
  • Collaborated with team members to meet daily productivity goals and improve overall warehouse operations.

Receptionist

Caracas Fly
01.2024 - 04.2024
  • Managed front desk operations, greeting visitors and directing them to appropriate personnel.
  • Handled multi-line phone systems, efficiently routing calls and taking messages.
  • Maintained appointment schedules, ensuring timely coordination between staff and clients.
  • Assisted in maintaining office supplies inventory, facilitating timely reordering processes.
  • Implemented visitor check-in procedures to enhance security and streamline access control.
  • Enhanced customer service experience by addressing inquiries and resolving issues promptly.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.

Primary Assistant

The British School Caracas
01.2018 - 08.2022
  • Coordinated schedules and appointments for team members, enhancing time management and workflow efficiency.
  • Assisted in preparing reports and presentations, ensuring accuracy and adherence to deadlines.
  • Managed communication between departments, facilitating information exchange and collaboration.
  • Developed and maintained filing systems, improving document retrieval and organization.
  • Organized meetings and events, handling logistics to create seamless experiences for participants.
  • Trained new staff on office procedures, fostering a collaborative environment and knowledge sharing.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.

Education

High School Diploma -

U.E.P Colegio Juan XXIII
Los Rosales, Caracas, Venezuela
07-2015

Skills

  • Customer service
  • Interpersonal communication skills
  • Sales expertise
  • Product and service sales
  • Upselling and cross selling
  • Team collaboration
  • Verbal and written communication
  • Event planning
  • Microsoft Office Suite
  • Conflict resolution
  • Meeting scheduling
  • File management
  • File and record keeping
  • Administrative duties
  • Schedule and calendar management
  • Telephone skills
  • Customer/Client relations
  • Data entry
  • Pallet jack handling
  • Product packaging
  • Packaging and labeling
  • Order pulling
  • Quality control
  • Inventory management
  • Loading and unloading

Certification

  • Security Officer D License
  • Food Handling & Safety Certificate
  • Microsoft Excel Course Certificate
  • CVA Advanced English Certificate

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Sales Representative

MarketSource
01.2025 - 06.2025

Warehouse Worker

FedEx
10.2024 - 12.2024

Warehouse Attendant

Levy
06.2024 - 09.2024

Receptionist

Caracas Fly
01.2024 - 04.2024

Primary Assistant

The British School Caracas
01.2018 - 08.2022

High School Diploma -

U.E.P Colegio Juan XXIII

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