Rayan Kocherians

- Provided excellent customer service to clients by handling transactions accurately and efficiently, maintaining a high level of professionalism, and ensuring a positive banking experience.

- Processed deposits, withdrawals, transfers, and payments with precision, maintaining an error-free record in cash handling and transaction processing.

- Managed daily cash drawer reconciliation, consistently balancing transactions to ensure accuracy and compliance with bank policies.

- Identified customer needs and recommended suitable banking products and services, contributing to overall branch sales and customer satisfaction goals.

- Handled customer inquiries and resolved issues with patience and problem-solving skills, enhancing client retention and trust.

- Adhered to strict security and compliance protocols, safeguarding both client information and branch assets.

-Collaborated closely with bankers to identify clients' financial needs, referring potential leads for loans, credit products, and other services, which contributed to branch sales goals.

- Provided exceptional customer service, welcoming guests, taking accurate orders, and processing payments efficiently at the register.

- Prepared high-quality beverages to Starbucks standards, consistently crafting drinks to meet customer specifications while maintaining speed and accuracy during peak hours.

- Maintained a clean, organized work area and adhered to health, safety, and sanitation guidelines to ensure a safe and welcoming environment.

- Engaged with customers to create a friendly and personalized experience, building rapport and encouraging repeat visits.

- Collaborated with team members to fulfill orders smoothly, supporting an efficient workflow and positive team dynamics.

- Provided fast and friendly service to customers, processing a high volume of transactions with accuracy and efficiency in a fast-paced retail environment.

- Balanced cash drawer at the end of each shift, consistently maintaining accuracy and minimizing discrepancies.

- Assisted customers with inquiries, returns, and exchanges, resolving issues professionally to enhance their shopping experience and ensure satisfaction.

- Applied knowledge of store policies to handle various payment methods and refunds, adhering to security and cash handling procedures.

- Collaborated with team members to ensure smooth front-end operations, supporting other departments as needed to meet store objectives.