Summary
Overview
Work History
Education
Skills
References
Timeline
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Rayann Brewer

Escondido,CA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

24
24
years of professional experience

Work History

Property Manager

S & R Property Management, LLC
Escondido , CA
2000.03 - 2024.02
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Developed marketing plans to promote vacant units through various channels, such as online listings or print media ads. Monitored market trends to ensure competitive pricing structures for units under management, which contributed to profits gained on over 100 units.
  • Developed and implemented effective leasing strategies to maximize occupancy rates, which led to units being filled, on average, in less than two weeks.
  • Met with prospective tenants to show property. Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria, ensuring long-term, quality tenants.
  • Negotiated and maintained leases, rental agreements, and other contractual documents related to property management activities.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits. Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations. Processed evictions, when necessary, in accordance with state laws and procedures.
  • Maintained accurate records of financial transactions, including rent collection, security deposits, and other income sources. Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred. Giving owners an excellent snapshot of profits and losses.
  • Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards, ensuring well-maintained units.
  • Advised owners on potential improvements or investments that could increase the value of their properties, resulting in profitable sales. Most notably, one property sold for four times the purchase price.
  • Conducted regular inspections of properties to ensure compliance with safety regulations and identify deficiencies or tenant requirements. Oversaw and monitored preventative maintenance.
  • Managed all maintenance requests from tenants in a timely manner.
  • Solicited and analyzed bids for repairs, renovation and general maintenance. Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping. Coordinated with maintenance and contractor to promote timely turnover after move-outs.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
  • Updated tenant and unit information to keep current in housing database.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Exercised direct supervision over property staff. Provided guidance and support to junior team members in order to facilitate their professional development, which created consistency in standards and practices, as well as a seamless transition when the property was transferred.

Education

High School Diploma -

Rubidoux High School
Riverside, CA
1992-01

Skills

  • Database Management
  • Business Administration/Development
  • Compliance Monitoring
  • Vendor Management
  • Tenant/Customer relations
  • Maintenance Coordination
  • Financial budgeting and reporting
  • Customer service-focused
  • Marketing and Advertising
  • Payment Collection
  • Administrative Support
  • Property Inspections
  • Preventive Maintenance
  • Quickbooks

References

References available upon request.

Timeline

Property Manager

S & R Property Management, LLC
2000.03 - 2024.02

High School Diploma -

Rubidoux High School
Rayann Brewer