Rayann Croston
Aurora,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
STNA
Green Meadows Skilled Nursing And Rehab
Louisville, OH
10.2023 - 05.2024
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
Direct Support Professional
Legacy Caregivers
Canton, OH
04.2023 - 10.2023
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Transported clients to medical and dental appointments to provide support.
In Home Caregiver
Alpha Personal Care
Uniontown, OH
01.2022 - 05.2022
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Administered medication as directed by physician.
In Home Caregiver
Home Instead
Ravenna, OH
09.2020 - 12.2022
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.
- Assisted with meal planning and preparation while considering dietary restrictions and nutritional requirements for each client.
Shift Lead Manager
True North Shell
Aurora, OH
01.2020 - 08.2020
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
Front Line Crew Member
Wendy's
Canton, OH
08.2018 - 12.2019
- Managed inventory levels to minimize waste while ensuring adequate supplies for daily operations.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Ensured timely delivery of orders by coordinating closely with kitchen staff and fellow team members.
Education
High School Diploma -
Tuscarawas Valley High School
Zoarville, OH01.2018
Skills
HIPAA Compliance
End of life care
Dressing assistance
Customer Service
Work Ethic and Integrity
Team Leadership
Cash Handling
Retail Floor Stocking
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
STNA
Green Meadows Skilled Nursing And Rehab
10.2023 - 05.2024
Direct Support Professional
Legacy Caregivers
04.2023 - 10.2023
In Home Caregiver
Alpha Personal Care
01.2022 - 05.2022
In Home Caregiver
Home Instead
09.2020 - 12.2022
Shift Lead Manager
True North Shell
01.2020 - 08.2020
Front Line Crew Member
Wendy's
08.2018 - 12.2019
High School Diploma -
Tuscarawas Valley High School