Summary
Overview
Work History
Education
Skills
References
Timeline
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Rayanne Hoopes

Post Falls,ID

Summary

  • High-energy Chief Operating Officer with demonstrated record of exceeding profitability goals and driving increased revenues while containing costs. Successfully grew organizations to achieve excellence through efficient operational systems support.
  • Executive level experience developing and assisting strategic plans and business direction in line with the organization's mission and simplifying follow up steps while identifying partner roles and responsibilities and driving the implementation of projects to achieve the determined outcome as evidenced by over 300% increase in revenue.
  • Excellent communication skills, interpersonal skills and business acumen with the ability to navigate strong and productive relationships quickly with a diverse group of people and communication style as evidenced by increasing team size by more than 200% and expanding locations from 2 to 7.
  • Financial acumen with comfort working in an ambiguous, matrixed, change management environment, where decisions happen fast and facilitate business decision making with solid knowledge of industry trends and data driven decision making as evidenced by overseeing a 3 million dollar budget, building new KPIs to accurately track progress and translating the data into actionable goals.

Overview

13
13
years of professional experience

Work History

Chief Operating Officer

Cheeky Scientist
06.2020 - Current
  • Strategic thinking, training, coaching, and mentoring skills with expertise in building high-performing teams as evidenced by managing a high-performing product development team to successfully launch 12 SaaS products within 18 months
  • Stakeholder engagement skills with ability to match business interests to project objectives as demonstrated by executing productivity optimization, process redesign, and scrap reduction that resulted in a 30% reduction in conversion cost based on data and analytic trends
  • Dynamic leader with expertise in blueprinting for success and business development to ensure profitability and market goals are achieved with seamless procurement talent and clear oversight of costs evidenced by increasing profitability in global markets by 20% within 9 months through strategic guidance on new product launches, fostering a customer centric approach to innovation and technology improvements
  • Adept cross-functional collaborator with both technical and non-technical teams to create software to client specifications while being main point of contact for any client escalation or concerns.

Director of Operations

Lakeside Oral surgery and Dental Implants
08.2017 - 06.2020
  • Project management skills and expertise in ideation and formalization of early-stage process concepts as demonstrated by the creation of an operations manual
  • Ability to successfully manage multiple projects while proposing creative talent solutions and developing a pipeline of potential leadership talent candidates, including physicians, and leading employee experience, as demonstrated by onboarding new employees and creating 3 different trainings
  • Process improvement and change management expert with ability to negotiate, modernize and improve operational procedures and vendor relationships to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste, while cultivating in a deep understanding of customer needs and consumer trends resulting in reduced overhead and an increase in collections by over $100,000
  • Consistent understanding and adherence to HIT as evidenced by ensuring compliance with over 20 regular HIPPA based trainings for more than 50 team members.

Supervisor

Coeur D'alene Casino And Resort
Worley, ID
12.2010 - 07.2017
  • Tracked receipts, employee hours and inventory movements Worked with team members to improve performance and implement training updates
  • Directed daily routine of restaurants by overseeing labor, managing guest concerns and coaching staff
    Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions
  • Evaluated employee skills and knowledge regularly, providing hands-on training to over 150 team members and mentoring to individuals with lagging performance

Education

MBA - Business Administration And Management

Eastern Oregon University
La Grande, OR
12.2017

Skills

  • Strategic Planning
  • Compliance Management
  • Business Forecasting
  • Business Analysis
  • Planning and Execution
  • Contract Negotiation
  • Business Development
  • Engineering
  • Executive Leadership
  • Operations Management
  • Performance Management
  • Process Improvement
  • Risk Management
  • Cross-Functional Collaboration
  • Financial Management
  • Change Management

References

References available upon request.

Timeline

Chief Operating Officer

Cheeky Scientist
06.2020 - Current

Director of Operations

Lakeside Oral surgery and Dental Implants
08.2017 - 06.2020

Supervisor

Coeur D'alene Casino And Resort
12.2010 - 07.2017

MBA - Business Administration And Management

Eastern Oregon University

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Rayanne Hoopes