Rayaulston Paul
Brooklyn,NY
Summary
Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software. Experienced Cargo Agent managing efficient, secure and compliant movement of goods. Expert in maintaining accurate cargo records and resolving customer issues quickly. Highly organized Shipping Agent experienced in managing multiple tasks and handling issues. Possesses excellent problem-solving, communication and negotiating skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Dispatcher Coordinator
Flying Food
09.2023 - Current
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Maintained updated and detailed records of calls in physical and electronic database.
- Answered phone calls and responded to customer emails.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Managed customer accounts and invoicing.
Shipping Agent
Guyana National Industrial Company
07.2010 - 05.2023
- Utilized computer systems to manage vessels entering and leaving Guyana and accurately track goods.
- Managing stevedores and cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
- Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Coordinates with immigration and customs authorities when there’s a crew change.
- Resolved any customer inquiries or complaints to restore satisfaction.
- Preparing arrival and departure documents, coordinating with customs authorities and immigration officials so as to facilitate smooth entry and departure procedures in and out of Guyana.
Education
Cxc’s Subject And Diploma In Commerce - Business Administration
Mackenzie High School And Government Technical Ins
Linden Guyana 06.2010
Skills
- Stored Goods Retrieval
- Weight Distribution
- Routine Equipment Maintenance
- Shipping Document Verification
- Tally clerk
Timeline
Dispatcher Coordinator
Flying Food
09.2023 - Current
Shipping Agent
Guyana National Industrial Company
07.2010 - 05.2023
Cxc’s Subject And Diploma In Commerce - Business Administration
Mackenzie High School And Government Technical Ins
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