Summary
Overview
Work History
Education
Skills
Timeline
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Raycarlon Hubbard

West Allis,WI

Summary

Account Manager with a proven track record of enhancing productivity and ensuring timely task completion. Expertise in client relationship management, strategic planning, and market analysis. Strong communication, negotiation, and problem-solving skills drive client satisfaction and loyalty.

Overview

19
19
years of professional experience

Work History

Inside Sales Specialist (Direct to Customer)

Atos Medical
New Berlin, WI
07.2024 - 05.2025
  • Created and maintained relationships with over 300 laryngectomy patients.
  • Managed clients' monthly supply orders, as well as provide product and usage education.
  • Adjust ordering schedules and items based on insurance allowances.
  • Work with insurance companies and physicians to determine client needs.
  • Utilized CRM software to manage sales pipeline process from lead generation through close.

Inside Account Manager (Channel Sales)

Regal Rexnord
Milwaukee, WI
07.2021 - 07.2024
  • Oversee a $43 million dollar book of business across three territories.
  • Manage funnel health, lead follow-up, quarterly business reviews, and product trainings.
  • Seek out new opportunities for growth, as well as maintain the current flow of business.
  • Travel throughout territories to visit branch partners and end users as needed.
  • Provided product training for account representatives in order to better understand customer needs.

Customer Service / Account Manager (B2B)

Velvac Inc.
New Berlin, WI
05.2010 - 07.2021
  • Manage major RV OEM accounts (Thor, Winnebago, Tiffin, REV, Autocar, etc)
  • Provide quotes for RV OEM and RV dealers/repair facilities.
  • Manage and adjust incoming EDI system orders.
  • Work to accommodate production schedules for RV & special vehicle manufacturers
  • Take incoming calls, order entry, technical assistance, account set-up.

Dealer Account Representative

C&H Distributors
Milwaukee, WI
01.2006 - 01.2010
  • Developing new and existing accounts in a highly competitive market.
  • Worked closely with upper management to develop strategic initiatives aimed at increasing market share.
  • Researched and resolved discrepancies in account information.
  • Ensuring customer satisfaction by investigating and resolving customer issues promptly.
  • Maintained up-to-date knowledge of product offerings, pricing, promotions, and other related information.

Education

Associate of Arts - Education

Milwaukee Area Technical College
Milwaukee, WI

Skills

  • Project coordination
  • Upselling and cross selling
  • Solution coordination
  • Salesforce CRM
  • Sales presentations
  • Excellent verbal and written communication
  • Customer relationship management
  • Training and development
  • Data analysis
  • Market research
  • Microsoft office
  • Strategic planning

Timeline

Inside Sales Specialist (Direct to Customer)

Atos Medical
07.2024 - 05.2025

Inside Account Manager (Channel Sales)

Regal Rexnord
07.2021 - 07.2024

Customer Service / Account Manager (B2B)

Velvac Inc.
05.2010 - 07.2021

Dealer Account Representative

C&H Distributors
01.2006 - 01.2010

Associate of Arts - Education

Milwaukee Area Technical College