RayDel Gardner
St. Petersburg,FL
Summary
Dedicated Critical Care Registered Nurse with seven years of direct patient care experience. Adept at doctor communication and patient education with extensive knowledge of CRRT and cardiac treatments and planning long-term for patients. Successful at advocating patient needs and quick diagnoses. Strong belief in the power of volunteering to help others. Excels at communicating patient diagnosis and health expectations to patients and families.
Overview
12
12
years of professional experience
1
1
Certification
Work History
ICU Nurse CNII
BayCare Health System - St. Anthony's Hospital
01.2021 - Current
- Worked for BayCare for eight months at Morton Plant Hospital on the Cardiac PCU floor. Transferred to St. Anthony's Hospital and began working in the ICU.
- CRRT, hemodynamic monitoring, intravenous medication titration for Cardizem, Cardene, Epinephrine, Fentanyl, Ketamine, Midazolam, Neosynephrine, Nimbex, Norepinephrine, Precedex, Propofol, Vasopressin, and other.
- Managed sepsis, COVID, Rotoprone, wound vacs, chest tubes, wound care, infectious disease management, PLR, Swan-Ganz, TTM, tPA, kangaroo pumps, Alaris pumps, PCA, catheters, IV insertions including US-guided, vein finder, frequent blood draws, insulin drips, heparin drips, doppler, waveform capnography, intubation assistance, ventilator management, 12-lead EKG, EEG, CT, MRI, Lucas, CPR, BLS, ACLS, CVP monitoring, Arterial lines, midlines, PICCs, sheath removal, fecal tubes, ICP monitoring, strokes, brain bleeds, TIA, etc.
- Supervised new employees and student nurses to promote adherence to established patient care standards and practices.
- Delivered age-appropriate medical care for adult, adolescent, and geriatric ICU patients.
- Explained health care issues and ramifications to patients and families to promote informed medical care choices.
- Continuously expanded clinical knowledge base through participation in educational workshops, seminars, and conferences related to critical care nursing.
- Participated in quality improvement initiatives to enhance ICU operations and patient care delivery systems.
- Managed critical care patients with complex medical conditions, providing compassionate care and support to families.
- Volunteer on the Unit Practice Council, which helps nurses make changes, improve patient safety, and improve patient health outcomes. The council is completely run by nurses, and outcomes are then communicated to the floor supervisor so that the nurses can benefit from completely open communication without fear or reprisal.
- Volunteer on the West Coast Informatics Council. This council works with all aspects of the hospital to try and incorporate Evidence-Based Practices to improve patient health and safety outcomes. We also take yearly suggestions from all staff members, deliberate on which recommendations would best improve BayCare as a whole and then work with the software developers to incorporate the voted upon changes.
RN Case Manager
Suncoast PACE
08.2019 - 01.2021
- Managed a 55-patient caseload and a team, which included three LPNs and three Social Workers.
- Made sure that personal charting and that of the team as per regulations.
- Worked with scheduling after getting physician appointments approved.
- Medication reconciliations: worked with our pharmacy to refill medications, assess medication compatibility, and resolve patient concerns.
- Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Covered for the nurse manager when he was out for surgery or out of the office.
- Managed all DME for the organization, including tracking, storing, repairing, and inventory.
- Assessed patients on every encounter and determined ongoing and acute medical needs.
- Wound care, respiratory care, helped physical therapist to do therapy, medication administration, COVID and annual shots, COVID assessments, and blood draws.
- Performed CPR as needed and helped get patients ready for emergency transport.
Spine and Ortho Med Surg RN
Northside Hospital
12.2017 - 08.2019
- Provided care for primarily pre- and post- surgery orthopedic patients.
- Nearly every shift included overflow patients from other areas, providing a well-rounded patient load.
- Received multiple awards for excellent patient care including daisy awards.
- Responsible for patients of all health statuses, including ventilated, chest tubes, tube feeds, wound vacs, broken backs, hips, and limbs.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Volunteered on the informatics council to help bring new versions of the charting system to fruition. This included training nurses on it's use and taking feedback to the council to try and improve the function of the new system.
Tier III Technical support and Home security
Spectrum-Brighthouse
04.2016 - 11.2017
- Provided the highest level of tech support by phone
- This included television, phone, internet, and home security services
- Received multiple job advancements in 2 years
- Billing and programming of all mentioned services.
- Demonstrated adaptability by staying current with ever-evolving technology changes, ensuring continuous improvement in service delivery quality.
- Improved customer satisfaction by efficiently diagnosing and resolving technical issues.
- Reduced call wait times by prioritizing incoming technical support requests and delegating tasks accordingly.
- When the company merged with Time Warner Cable and Charter Communication, there were many changes that had to happen within the company.
- Helped support new applications and helped bring Fiber optic cable to many communities in Florida.
Remote Check Deposit Supervisor
Bank of America
08.2012 - 04.2016
- Managed 6 supervisors and 80 remote deposit agents across the nation.
- Developed and wrote training materials and troubleshooting manuals.
- Multiple job advancements
- Took calls from customers whose issues could not be solved by 2nd-level supervisors
- Placed outbound calls to assist customers whose issue was not resolved during previous attempts
- Assisted representatives in resolving customer issues, providing additional training, and answering questions.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Evaluated employee performance and coached and trained to improve weak areas.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Education
Bachelor's of Applied Science - Hospital Administration
Saint Petersburg College
7200 66th St N, Pinellas Park, FL 3378101.2024
Bachelor of Science - Nursing -
Saint Petersburg College
St. Petersburg, FL01.2020
Associate of Science - Nursing
St. Petersburg College
Clearwater, FL05.2017
Associate of the Arts -
Saint Petersburg College
St. Petersburg, FL12.2016
Skills
- 2 years of critical care and 6 years of acute care experience
- Critical thinking
- Advanced computer use and patient documentation
- Trained in advanced patient assessment
- Good at building rapport quickly
- Additional advanced ECG training
- Attention to Detail
- Ethical Practice
- Time Management
- Resource Utilization
- Teamwork and Collaboration
- Reliable and Responsible
Certification
- RN, 9467452, 04/2025
- BLS, AHA, 03/2025
- ACLS, AHA, 05/2025
Awards
- Eagle Scout 1999
Timeline
ICU Nurse CNII
BayCare Health System - St. Anthony's Hospital
01.2021 - Current
RN Case Manager
Suncoast PACE
08.2019 - 01.2021
Spine and Ortho Med Surg RN
Northside Hospital
12.2017 - 08.2019
Tier III Technical support and Home security
Spectrum-Brighthouse
04.2016 - 11.2017
Remote Check Deposit Supervisor
Bank of America
08.2012 - 04.2016
Bachelor's of Applied Science - Hospital Administration
Saint Petersburg College
Bachelor of Science - Nursing -
Saint Petersburg College
Associate of Science - Nursing
St. Petersburg College
Associate of the Arts -
Saint Petersburg College
- RN, 9467452, 04/2025
- BLS, AHA, 03/2025
- ACLS, AHA, 05/2025
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