Rayfield Rodriguez
Elmwood Park,NJ
Summary
Adept at diagnosing and resolving complex transmission issues, I enhanced customer satisfaction at Budd Lake Transmission & Auto Repair through precise repairs and mentorship. Skilled in transmission diagnostics and fostering positive team environments, my approach significantly boosts efficiency and service quality, leveraging strong work ethic and customer service excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Transmission Mechanic
Budd Lake Transmission & Auto Repair
04.2023 - 05.2024
- Enhanced customer satisfaction by providing timely and accurate repairs for various vehicle models.
- Diagnosed complex transmission issues using advanced diagnostic tools, reducing the need for costly trial-and-error repairs.
- Assessed damaged transmissions accurately, determining whether repairs or replacements were necessary based on cost-effectiveness analysis.
- Assisted customers in understanding their vehicle''s needs through clear explanations and recommendations for repair or replacement options.
- Provided mentorship to junior mechanics, fostering a supportive and knowledgeable team culture.
Forklift Operator
Amazon
02.2021 - 12.2023
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Assistant Manager
Mavis Tire
01.2018 - 03.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
No Degree - Nursing
Lincoln Technical Institute
Paramus, NJ06-2004
Skills
- Automatic transmission
- Electrical systems troubleshooting
- Axle repairs
- Transmission diagnostics
- Diagnostic equipment usage
- Preventative maintenance
Certification
- Factory Training Certifications – Various Automakers.
Timeline
Transmission Mechanic
Budd Lake Transmission & Auto Repair
04.2023 - 05.2024
Forklift Operator
Amazon
02.2021 - 12.2023
Assistant Manager
Mavis Tire
01.2018 - 03.2021
- Factory Training Certifications – Various Automakers.
No Degree - Nursing
Lincoln Technical Institute
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