Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Rayford Rush

Orangeburg,SC

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Overview

4
4
years of professional experience

Work History

Supervisor

Bealls Store
09.2022 - Current
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Developed and implemented customer service policies to enhance satisfaction.

Supervisor/Sales Associate

Dollar General Store
05.2021 - 08.2022
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Achieved results by working with staff to meet established targets.
  • Collected, arranged, and input information into database system.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Freezer Selector

Foodlion Distribution Center, DC10
07.2020 - 05.2021
  • Enhanced order accuracy by meticulously selecting and packing items according to pick lists.
  • Streamlined warehouse operations for increased efficiency with thorough inventory management.
  • Improved team productivity by consistently meeting and exceeding picking quotas.
  • Assisted in maintaining a safe work environment through diligent adherence to safety protocols and guidelines.
  • Collaborated with fellow selectors to optimize workflow and ensure timely order fulfillment.
  • Minimized errors by accurately updating records of picked items using warehouse management software.
  • Reduced order processing time with efficient use of pallet jacks and forklifts.
  • Maintained excellent attendance record, contributing to overall team reliability and performance.
  • Upheld strict quality standards while selecting products for customer orders, ensuring satisfaction upon delivery.
  • Demonstrated adaptability by quickly learning new technologies as they were introduced into warehouse operations.
  • Assisted in conducting regular inventory audits to maintain accurate stock levels within the freezer area.
  • Maintained clean, orderly work environment free of hazards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Operated equipment while observing standard safety procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Assembled pallets and crates for secure transportation of materials.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Strapped items down over protective padding to secure throughout transportation.

Education

High School Diploma -

Orangeburg Calhoun Technical College
Orangeburg, SC
06.2025

High School Diploma -

Bethune-bowman Middle/high School
Rowesville, SC
06.2020

Skills

  • Inventory Control
  • Process Improvement
  • Negotiation
  • Training and Mentoring
  • Processes and Procedures
  • Goal-Oriented
  • [Software] Experience
  • Problem Solving
  • Industry Knowledge
  • Time Management
  • Delegation Skills
  • Ethical Conduct
  • Conflict Resolution
  • Customer Service

Timeline

Supervisor

Bealls Store
09.2022 - Current

Supervisor/Sales Associate

Dollar General Store
05.2021 - 08.2022

Freezer Selector

Foodlion Distribution Center, DC10
07.2020 - 05.2021

High School Diploma -

Orangeburg Calhoun Technical College

High School Diploma -

Bethune-bowman Middle/high School

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Rayford Rush