Medication Access Specialist managing prior authorizations, insurance verification, and medication coverage reviews in a healthcare operations setting. Coordinates with providers, pharmacies, and payers to clear access barriers, maintain accurate Epic EHR documentation, and support timely patient care. Improves medication workflows by identifying inefficiencies and educating clinical teams on access requirements and compliance while processing 10 plus prior authorizations per day.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Medication Access Specialist
Baylor Scott & White Health
02.2021 - Current
Process 10 plus prior authorizations per day while coordinating coverage reviews and medication access approvals.
Coordinate medication access issues with providers, nurses, pharmacists, and insurance teams to remove coverage barriers.
Use Epic daily to review patient information, support medication workflows, and troubleshoot access-related questions.
Provide staff education on medication access workflows, documentation requirements, and best practices for clinical teams.
Identify workflow inefficiencies and support process improvement efforts across medication management and healthcare operations.
Licensed Vocational Nurse – Pediatrics / Family Medicine
Baylor Scott & White Health
02.2020 - 02.2021
Supported 20-25 pediatric and family medicine patients per shift while maintaining timely rooming, documentation, and care coordination.
Provided Epic electronic health record (EHR) navigation support and reinforced documentation workflows for nursing staff.
Trained and mentored staff and students on clinical processes, documentation expectations, and patient care standards.
Partnered with physicians and interdisciplinary teams to strengthen communication and support smoother daily care delivery.
Guided staff through Epic workflows and promoted efficient use of the electronic medical record across the unit.
Supported adoption of Epic workflows while reinforcing HIPAA compliance and clinical documentation improvement practices.
Education
Vocational Nurse - Vocational Nursing
Austin Community College
Austin, TX
12.2019
Associate of Arts -
Central Piedmont Community College
Charlotte
05.2015
Skills
Epic electronic health record (EHR)
Epic super user experience
Epic end-user training
User support & troubleshooting
HIPAA compliance
Clinical workflow optimization
Healthcare operations
Clinical documentation improvement
Staff education & training
Process improvement
Prior authorizations
Certification
LVN
Timeline
Medication Access Specialist
Baylor Scott & White Health
02.2021 - Current
Licensed Vocational Nurse – Pediatrics / Family Medicine
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