Raygon Sullivan
Mendenhall,MS
Summary
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Administrator
Nick Floyd And Associates, LLC
08.2023 - Current
- Streamlined office processes by implementing efficient organizational systems and digital tools.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
Claim Specialist
Nick Floyd And Associates, LLC
01.2020 - 08.2023
- Reduced claim processing time by implementing efficient workflow procedures and organization systems.
- Enhanced customer satisfaction with prompt and accurate claim resolutions, resulting in positive feedback and increased client retention.
- Collaborated closely with adjusters to ensure accurate, fair, and timely claims settlements for all involved parties.
- Streamlined the claims process by developing standardized document templates, improving overall efficiency and consistency.
Customer Service Representative
Nick Floyd And Associates, LLC
07.2019 - 01.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Patient Coordinator
Simpson General Health Services
10.2015 - 07.2019
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients, providers, and insurance companies for a seamless healthcare experience.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Reduced wait times by effectively coordinating with medical staff on patient schedules and room availability.
Education
Associate of Arts -
Copiah Lincoln Community College
WessonSkills
- Business Administration
- Administrative Support
- Payroll Administration
- Meeting Coordination
- Billing oversight
Certification
- Health and Life Insurance License -2023
Timeline
Office Administrator
Nick Floyd And Associates, LLC
08.2023 - Current
Claim Specialist
Nick Floyd And Associates, LLC
01.2020 - 08.2023
Customer Service Representative
Nick Floyd And Associates, LLC
07.2019 - 01.2020
Patient Coordinator
Simpson General Health Services
10.2015 - 07.2019
Associate of Arts -
Copiah Lincoln Community College
- Health and Life Insurance License -2023
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