Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rayhana Akhter

Bellerose

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Sales Manager

SUBWAY®Restaurants
04.2018 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Built relationships with customers and community to establish long-term business growth.
  • Managed weekly food ordering and inventory tracking, ensuring accurate stock levels and timely replenishment.

Sales Associate

Dunkin' Donuts
12.2017 - 04.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Event Coordinator

Self Employed Services
04.2012 - 05.2015
  • Coordinated schedules and timelines for events.
  • Planned many events based on the needs of the customers, including decorations, destinations and other related tasks
  • Planned many events based on the needs of the customers, including decorations, destinations, and other related tasks

Education

Bachelor of Arts - Geography

National University
Dhaka, Bangladesh
06-1993

Certification - Medical Billinng And Coding

Metropolitin Instituition
Queens, NY
05-2025

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Order management
  • Decisive

Languages

English
Professional Working
Bengali
Native or Bilingual
Hindi
Professional Working

Timeline

Sales Manager

SUBWAY®Restaurants
04.2018 - Current

Sales Associate

Dunkin' Donuts
12.2017 - 04.2018

Event Coordinator

Self Employed Services
04.2012 - 05.2015

Bachelor of Arts - Geography

National University

Certification - Medical Billinng And Coding

Metropolitin Instituition

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