Summary
Overview
Work History
Education
Skills
Timeline
Generic

RAYVON INGRAM

Baton Rouge,LA

Summary

Dynamic professional with extensive experience in operations management at SRS Distribution. Proven track record in team development and project management, successfully implementing systems that enhanced efficiency. Skilled in relationship building and staff recruitment, ensuring optimal performance and compliance. Committed to delivering exceptional customer service while maintaining high profit margins.

Overview

1
1
year of professional experience

Work History

Assistant Branch Manager

SRS DISTRIBUTION
02.2025 - Current
  • Assisted in daily branch operations, ensuring compliance with policies and procedures.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Supported team members in achieving sales goals through effective communication and collaboration.
  • Maintained accurate records of transactions and customer interactions using branch management software.
  • Coordinated staff schedules, maintaining optimal staffing levels during peak business hours for improved customer experience.
  • Implemented a branch-wide pickup scheduling system to streamline operations and improve coordination among team members
  • Sourced materials nationwide to meet customer needs while maintaining healthy profit margins
  • Strong commitment to meeting deadlines by ensuring orders were fulfilled promptly, regardless of time
  • Oversaw and facilitated the delivery and stocking of shingles and drywall for multi-unit apartment complexes
  • Performed takeoffs and pricing for roofing, drywall, and other building materials
  • Coordinated truckloads of drywall and shingles based on project timelines and site needs

Manager in Training

SRS DISTRIBUTION
07.2024 - 01.2025
  • Assisted in daily operations, ensuring adherence to safety protocols and efficient workflow.
  • Supported inventory management by monitoring stock levels and assisting with order fulfillment.
  • Collaborated with team members to streamline processes, enhancing overall productivity.
  • Engaged in training sessions to develop product knowledge and operational skills.

Manager in Training

American Roofing Supply
01.2024 - 06.2024
  • Gained comprehensive knowledge of various classes and types of roofing shingles to better support product selection and customer needs
  • Responsibility for operations and ensured all company trucks remained in compliance with DOT regulations
  • Trained new employees across multiple roles, including warehouse staff, roof loaders, and inside sales/support teams
  • Responsible for recruiting, interviewing, and onboarding new team members
  • Presented analysis of inside and customer sales team performance to executive leadership, including the President and VPs of Building Products.

Education

BBA - BUSINESS MANAGEMENT

SOUTHERN ARKANSAS UNIVERSITY
MAGNOLIA ARKANSAS
12-2023

CARTHAGE HIGH SCHOOL
CARTHAGE TEXAS
06-2020

Skills

  • Banking
  • Operations management
  • Business development
  • Team development
  • Audit preparation
  • Employee scheduling
  • Financial product sales
  • Relationship building and management
  • Staff development
  • Product training
  • Project management
  • Staff recruitment

Timeline

Assistant Branch Manager

SRS DISTRIBUTION
02.2025 - Current

Manager in Training

SRS DISTRIBUTION
07.2024 - 01.2025

Manager in Training

American Roofing Supply
01.2024 - 06.2024

BBA - BUSINESS MANAGEMENT

SOUTHERN ARKANSAS UNIVERSITY

CARTHAGE HIGH SCHOOL

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RAYVON INGRAM