Ray Joshua Olegario
Davenport,US
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements with 10 years guest service experience. Strong verbal communication, Self-motivated, Retail management, Customer service, Team management and Food preparation Supervision.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Caregiver
Prestige Care
San Jose, California
02.2024 - Current
- Assisted residents with daily living activities and personal care needs.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Administered medications according to prescribed schedules and guidelines.
- Improved patient outlook and daily living through compassionate care.
System Level Technician
NVIDIA
Santa Clara, California
10.2024 - 12.2025
- Operated advanced GPU testing equipment for quality assurance.
- Documented technical processes and procedures for team reference.
- Trained junior technicians on best practices and safety protocols.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Followed safety practices to safeguard against injury and damage to property.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
Merchandise Trainer
Disney's Animal Kingdom Theme Park
Bay Lake, FL
12.2019 - 04.2024
- Training retail Cast Members and sales associate on various aspects of merchandise, products and sales techniques
- Educating Cast Members about the features, benefits and specifications of merchandise to enhance their understanding and ability to sell effectively
- Evaluating the progress and performance of retail staff and providing feedback to improve their skills.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Resolved any issues raised by participants during the training session in a timely manner.
- Assisted with troubleshooting technical problems related to online platforms used for delivering instruction.
- Encouraged open communication among participants by facilitating conversations around relevant topics related to course material.
Dialysis Technician
DaVita
Kissimmee, FL
07.2023 - 03.2024
- Performed patient assessments prior to dialysis treatments, including vital signs and weight checks.
- Maintained accurate records of patients' medical history and treatment plans in accordance with HIPAA regulations.
- Monitored patient's vital signs during dialysis treatments, adjusting the rate of fluid removal as necessary.
- Identified and reported any adverse reactions or changes in patient condition to the supervising nurse.
- Performed daily maintenance on dialysis machines, such as cleaning and sterilization.
- Assisted nurses with inserting catheters into patients for hemodialysis treatments.
- Calibrated dialysate solution according to prescribed formula for each individual patient's needs.
- Evaluated access sites for infection or other complications prior to initiating treatment.
- Ensured all safety protocols were followed while performing duties in the dialysis unit.
- Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
- Eased patients' anxiety by explaining dialysis procedures and dialysis machine operations.
- Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.
- Provided excellent customer service by effectively communicating with patients, families and staff in other hospital departments.
Houseperson
Disney's Contemporary Resort
Bay Lake, FL
11.2016 - 12.2019
- Support the housekeeping and maintenance operations
- Assisting housekeeping cast members in cleaning and maintaining guests rooms, public areas and back-of-house spaces to ensure they are tidy, well organized and presentable
- Responding to guests and inquiries, delivering items such as extra towels or toiletries and providing general assistance to enhance their stay
- Following safety protocols and guidelines to prevent accidents and maintain a safe work environment for yourself and others.
Produce Sales Associate
Walmart Supercenter
Four Corners, FL
01.2017 - 06.2017
- Assisting customer in selecting fresh produce, answering their questions, and providing information about different fruits and vegetables
- Monitoring inventory levels and restocking the produce section to ensure a continuous supply of fresh items throughout the day
- Assisting in implementing sales promotions and marketing initiatives for produce items to boost sales and attract customers
- Working closely with other associates in the produce department and coordinating with other store departments for smooth operations.
Shift Leader
Taco Bell
Haines City, FL
04.2014 - 11.2016
- Guided both FOH and BOH employees through daily tasks and kept track of their progress throughout the day
- Maintained a safe working environment by adhering to all safety procedures, policies, and regulations
- Provided on-the-job training and delegated daily tasks and responsibilities to new employees
- Assigned daily employee tasks and kept track of their progress
- Recognized and rewarded outstanding work performance to foster a positive and collaborative customer service culture.
Server/Busser
OLV CAFE'
Crystal Lake, FL
02.2014 - 08.2014
- Greeting customers, presenting menus, and taking food and beverage orders accurately and efficiently
- Addressing any questions or special request from customers, offering recommendations, and providing a positive dining experience
- Addressing any customer concerns or complaints promptly and professionally, and seeking solutions to resolve issues
- Adhering to food safety and sanitation guidelines to maintain a safe and hygienic environment
- Working collaboratively with the restaurant staff, such as host/hostesses, kitchen staff, and management, to ensure a smooth and efficient dining experience for customers
- Communicating customer orders to the kitchen and coordinating for delivery to ensure timely service
- Setting up and cleaning tables, refilling water glasses, and clearing used dishes to maintain a clean and organized dining area.
Education
High School -
Saint Michael's Academy
Philippines03-2013
Skills
- Excellent track record of resolving issues
- Increasing customer satisfaction
- Driving overall operational improvements
- Strong verbal communication
- Pricing tool development
- Self-motivated
- Retail management
- Customer service
- Team management
- Food preparation
- Supervision
- New Hire Training
- First Aid
- Training Needs Analysis
Certification
- ServSafe
- RVP (Responsible Vendor Program)
- Tobacco Trained
- CPR certified
- First Aid certified
Languages
English
Full Professional
Tagalog
Native/ Bilingual
Spanish
Limited
Timeline
System Level Technician
NVIDIA
10.2024 - 12.2025
Caregiver
Prestige Care
02.2024 - Current
Dialysis Technician
DaVita
07.2023 - 03.2024
Merchandise Trainer
Disney's Animal Kingdom Theme Park
12.2019 - 04.2024
Produce Sales Associate
Walmart Supercenter
01.2017 - 06.2017
Houseperson
Disney's Contemporary Resort
11.2016 - 12.2019
Shift Leader
Taco Bell
04.2014 - 11.2016
Server/Busser
OLV CAFE'
02.2014 - 08.2014
High School -
Saint Michael's Academy