Summary
Overview
Work History
Education
Skills
Timeline
Raylen Croteau

Raylen Croteau

Columbus,OH

Summary

Skilled Mental Health Technician with Psychology BA degree and extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.

Overview

4
4
years of professional experience

Work History

Assembly Line Production Worker

HONDA
06.2022 - 01.2023
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances.
  • Trained new employees and promoted supportive, performance-oriented atmosphere by, instructing each in use of machinery, standard operating procedures and company policies.
  • Continuously checked products for quality assurance according to strict guidelines.

Packaging Associate

Amazon
06.2020 - 06.2022
  • Labeled, recorded and inspected packaging to prepare for shipment or storage.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
  • Assisted with quality and production process improvements to support new packaging initiatives.
  • Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.

Case Manager

North Community Counseling Center
05.2017 - 08.2017
  • Helped patients receive appropriate, high-quality care with reasonable results.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
  • Managed support services and fostered communication among social workers, therapists, hospital staff and patients.

Juvenile Detention Officer

Juvenile Detention Center
02.2015 - 05.2015
  • Taught juvenile offenders basic life skills such as [Skill] and [Skill].
  • Completed incident reports when disorder or violence occurs.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Completed intake paperwork, fingerprints and searches.
  • Booked new inmates into facility and processed inmates for release.

Behavioral Health Technician

Valley Behavioral Health Psychiatric Hospital
03.2014 - 05.2015
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Conducted client rounds every 30 minutes to check on residents.
  • Counseled and mentored clients on substance use and life choices.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Treated clients and families with respect and dignity.

Education

Bachelor of Arts - Clinical Psychology

University of Arkansas Fort Smith, Fort Smith, AR
05.2014

Skills

  • Behavioral Health
  • Nonviolent Intervention
  • Documenting Behaviors
  • Activity Monitoring
  • Mental Health Care
  • Adaptability and Flexibility
  • Interpersonal Skill Development
  • Best Practices and Standards
  • Coordinating Care
  • Charting and Clinical Documentation
  • Behavior Observation
  • Supporting Daily Living Needs

Timeline

Assembly Line Production Worker - HONDA
06.2022 - 01.2023
Packaging Associate - Amazon
06.2020 - 06.2022
Case Manager - North Community Counseling Center
05.2017 - 08.2017
Juvenile Detention Officer - Juvenile Detention Center
02.2015 - 05.2015
Behavioral Health Technician - Valley Behavioral Health Psychiatric Hospital
03.2014 - 05.2015
University of Arkansas Fort Smith - Bachelor of Arts, Clinical Psychology

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Raylen Croteau