Summary
Overview
Work History
Education
Skills
Timeline
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Raylen Garner

Orlando,FL

Summary

Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.

Overview

7
7
years of professional experience

Work History

Crew Member

Dos Bros
Orlando, FL
09.2024 - Current
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Assembled and served meals according to specific guest requirements.
  • Restocked kitchen supplies including food products and utensils.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Upheld high standards of productivity and quality in operations.

Front Desk Receptionist

Asian Arts of Balance Inc
Boca Raton, FL
01.2018 - 08.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Completed clerical duties and tasks for clinic administration.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Obtained payments from patients and scanned identification and insurance cards.

Warehouse Worker

Moon Men LLC
03.2023 - 06.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.

Sales Associate

Zumiez Retail
03.2020 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care. Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Monitored sales trends to adjust sales strategies and meet changing customer demands.

Education

Bachelor Of Film And Television - Cinematography

University of Central Florida
Orlando, FL
06.2026

Skills

  • Customer Service
  • Time Management
  • Listening Skills
  • Cash Handling
  • Telephone Etiquette
  • Problem-solving skills
  • Team Collaboration
  • Appointment Scheduling
  • Office Organization
  • Crew leadership
  • Conflict Management
  • Inventory Control
  • Staff Management
  • Supply Management
  • Cinematography techniques
  • Video editing

Timeline

Crew Member

Dos Bros
09.2024 - Current

Warehouse Worker

Moon Men LLC
03.2023 - 06.2024

Sales Associate

Zumiez Retail
03.2020 - 08.2022

Front Desk Receptionist

Asian Arts of Balance Inc
01.2018 - 08.2024

Bachelor Of Film And Television - Cinematography

University of Central Florida