Raylen Johnson
Garland,TX
Summary
Proven logistics supervisor with a strong background in freight handling and forklift operation, notably at UPS and Classic Caps. Excelled in enhancing team productivity and customer satisfaction through effective communication and attention to detail.
Experienced with coordinating and managing freight operations to ensure timely and accurate deliveries. Utilizes effective organizational skills and attention to detail to maintain efficient workflows. Track record of fostering teamwork and adhering to safety standards in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Freight Handler
UPS
01.2024 - 01.2025
- Loaded and unloaded trucks.
- Inspected freight for any damage or faults prior to loading.
- Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
Logistics Supervisor
Classic Caps
09.2022 - 12.2023
- Responded to customer requests for products, services, and company information.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Processed customer service orders promptly to increase customer satisfaction.
- Utilized customer service software to manage interactions and track customer satisfaction.
Forklift Operator
Classic Caps
03.2019 - 08.2022
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Transported goods between warehouse locations according to shipment and storage needs.
- Unloaded materials and goods at designated locations for best project availability.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Production Forklift Operator
DHL Supply Chain
05.2016 - 09.2018
- Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
- Directed inter-modal domestic and overseas import and export operations to meet aggressive deadlines.
- Detected and resolved multifaceted issues related to business direction and operations.
- Worked with customers to integrate processes and correct issues.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Education
Bachelor Of Business Administration - Business Administration And Management
Texas A&M University - Commerce
Commerce, TX05.2021
Skills
- Fork Lift Experience
- Pallet Jack Experience
- Communication Skills
- Documentation
- English/Spanish Speaking
- Team Work
- Attention to detail
- Safety Procedures
- Loading/Unloading
- Leadership
Certification
Fork Lift Certification
Timeline
Freight Handler
UPS
01.2024 - 01.2025
Logistics Supervisor
Classic Caps
09.2022 - 12.2023
Forklift Operator
Classic Caps
03.2019 - 08.2022
Production Forklift Operator
DHL Supply Chain
05.2016 - 09.2018
Bachelor Of Business Administration - Business Administration And Management
Texas A&M University - Commerce
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