Raylena Slayton
Norwalk,CA
Summary
Skilled in customer relationship management, consistently enhancing customer satisfaction and loyalty. Demonstrates expertise in persuasive communication to boost sales and strengthen customer loyalty. History of successful teamwork to achieve sales goals and create a welcoming store environment.
Overview
7
7
years of professional experience
Work History
Seasonal Sales Associate
Victoria's Secret
09.2024 - 01.2025
- Greeted customers warmly and offered assistance.
- Performed cleaning tasks, keeping the store neat and organized.
- Assisted customers with product selection to ensure customer satisfaction.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Operated cash register and POS to process sales transactions and handle payments.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Server
Afters Ice Cream
07.2018 - 02.2021
- Delivered outstanding customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, creating a positive experience from the first interaction.
- Interacted with customers in a friendly and professional manner.
- Cleaned and sanitized hands and surfaces to ensure food safety and comply with health department regulations.
- Processed payments and completed register transactions accurately.
- Resolved customer complaints and inquiries in a timely fashion.
Education
High School Diploma -
SP High School
Santa Fe Springs, CA05.2021
Skills
- Exceptional customer service
- Relationship building
- POS system operation
- Adapt to diverse groups
- Positive and professional
Timeline
Seasonal Sales Associate
Victoria's Secret
09.2024 - 01.2025
Server
Afters Ice Cream
07.2018 - 02.2021
High School Diploma -
SP High School
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