Raylene Delao
Riverside
Summary
Enthusiastic and detail-oriented student seeking a part-time customer service position to leverage excellent communication skills and a strong commitment to providing outstanding customer service.
Overview
2
2
years of professional experience
Work History
Social Media & Marketing Intern
Santana Snacks
01.2025 - Current
- Demonstrating teamwork in online meetings to develop and implement social media strategies
- Assist in content creation and scheduling for social media platforms post
- Analyze social media metrics and generate reports to provide insights and recommendations for engagement improvement
Resort Host
Glen Ivy Hot Springs
05.2023 - 12.2023
- Communicated in a welcoming and enthusiastic manner to all clientele
- Collaborated with team members to ensure that the resort was made to be an enjoyable environment for all
- Provided excellent service while giving customers a tour of a one-of-a-kind underground experience for relaxation
Host
Luna Modern Mexican Kitchen
10.2022 - 04.2023
- Communicated in an enthusiastic manner to all customers to ensure a happy dining experience
- Ensured dining services ran smoothly by communicating with staff and making sure the restaurant was able to accommodate all customer in timely manner
- Organized and scheduled reservations daily in person and interacted through the telephone
Education
Bachelor of Arts - Communications, Journalism
California State University, Fullerton
05.2025
Skills
- Effective Communication
- Collaborative Teamwork
- Flexible Problem-Solving
- Scholarly Writing
Timeline
Social Media & Marketing Intern
Santana Snacks
01.2025 - Current
Resort Host
Glen Ivy Hot Springs
05.2023 - 12.2023
Host
Luna Modern Mexican Kitchen
10.2022 - 04.2023
Bachelor of Arts - Communications, Journalism
California State University, Fullerton
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