Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raylene Rider

Summary

I have 20+ years of experience in the accounting and banking fields. I may not have a degree but I have lots of work experience. I am very friendly and outgoing with a sunny personality. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Accounting Assistant offers 23 years of experience in accounting roles. Skilled in account reconciliation, report drafting and collections. Industrious and meticulous with strong history of integrity and reliability.

Overview

22
22
years of professional experience

Work History

Accounting Assistant

Access Montana
08.2017 - Current
  • Accounts payable, prepare daily bank deposits, subscriber count calculations and submissions to third parties
  • Process customer refunds
  • Print and mail out checks
  • Prepare documents for annual audits
  • Perform cash drawer audits
  • Assist auditors as needed
  • Fill in for customer service representatives when short handed
  • Answer phones, receive customer payments by cash, check or credit card
  • Balance cash drawer
  • Help customers as needed.
  • Matched purchase orders with invoices and recorded necessary information.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Inspected account books and recorded transactions.
  • Verified items billed against items ordered and reconciled differences through follow-up with vendor.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Coordinated with external auditors to resolve discrepancies.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Streamlined accounting processes by implementing efficient organizational systems and procedures.
  • Entered figures using 10-key calculator to compute data quickly.
  • Transferred data and documents to facilitate system migration and software updates.
  • Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Coordinated office supply ordering to avail materials for streamlined operations.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Resolved problems, improved operations and provided exceptional service.

Head Teller/Vault Teller

Eagle Bank
08.2010 - 06.2017
  • Customer service, received and processed deposits and cashed checks for customers
  • Balanced cash drawer and vault daily
  • Sold and ordered money for the vault weekly
  • Supervised 3-5 tellers and created work schedules for them
  • Sorted and balanced daily reports
  • Opened new accounts
  • Used programs such as easy teller, navigator, lazerPro, excel, word and many more.
  • Recognized and prevented fraudulent activities and suspicious transactions.
  • Referred customers to other banking departments for specialized services.
  • Managed daily bank operations by processing customer transactions and providing exceptional customer service.
  • Mentored and trained new tellers on bank procedures and customer service standards.
  • Assisted customers with banking needs and inquiries.
  • Cross-sold credit cards, loans and other bank products.
  • Streamlined teller operations for improved productivity, implementing organized cash drawer management procedures.
  • Investigated and promptly resolved issues with patron accounts.
  • Processed applications for new accounts.
  • Handled various accounting transactions.
  • Elevated branch reputation through consistent delivery of friendly service and expertise in managing diverse financial transactions.
  • Reduced errors in transactions with vigilant attention to detail and adherence to banking regulations.
  • Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
  • Answered inquiries regarding checking and savings accounts and other related products.
  • Received car loan, home loan, and other payments and posted to accounts.
  • Calculated fees due, interest and change for customer transactions.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
  • Generated monthly reports on customer activity and customer feedback.
  • Implemented cross-selling techniques to promote bank products, contributing to increased revenue generation.
  • Coordinated workflow among tellers, assigning tasks and monitoring performance for optimal efficiency during peak hours.
  • Introduced customers to other bank team members to help meet financial needs.
  • Replenished ATM funds in empty canisters prior to validation process.
  • Executed wire transfers, stop payments and account transfers.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Strengthened client relationships through exceptional service and proactive identification of financial needs.
  • Enhanced customer satisfaction by providing efficient and accurate transaction services.
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Monitored and verified suspicious activity on customer accounts.
  • Arranged monies received in cash boxes and coin dispensers according to denomination.

Bank Teller/Bookkeeper

Community Bank/Ronan State Bank
10.2001 - 08.2010
  • Started in the bookkeeping department as a proof operator and then moved to the teller line in the drive thru and rotated between 3 locations
  • Eventually moved to permanent teller at the Harvest foods branch.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Processed loan payments accurately, contributing to the overall efficiency of branch operations.
  • Monitored and verified suspicious activity on customer accounts.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
  • Maintained friendly and professional customer interactions.

Education

High school diploma -

Capital High School
Helena, MT
June 2000

Skills

  • Accounts Payable
  • Accounting
  • Accounts Receivable
  • Bookkeeping
  • Journal Entries
  • QuickBooks
  • General Ledger Reconciliation
  • General Ledger Accounting
  • Bank Reconciliation
  • Microsoft Outlook
  • Clerical Experience
  • Data Entry
  • Account Reconciliation
  • Office Management
  • Balance Sheet Reconciliation
  • Microsoft Word
  • Order Entry
  • Microsoft Excel
  • Accounts receivable
  • Accounts payable
  • General ledger reconciliation
  • General ledger accounting
  • Account reconciliation
  • Balance sheet reconciliation
  • Typing
  • Front desk
  • Customer service
  • Analysis skills
  • Order entry
  • Cash handling
  • Supervising experience
  • Leadership
  • Cash register
  • Data management
  • Software troubleshooting
  • Telecommunication
  • Databases
  • Windows
  • JavaScript
  • Keyword research
  • Lending
  • Computer skills
  • GAAP
  • Time management
  • Communication skills
  • Financial statement preparation
  • Financial auditing
  • Business intelligence
  • Research
  • Data analysis skills
  • Data collection
  • Public relations
  • POS
  • Desktop administration
  • Driving
  • Hospitality
  • Financial report writing
  • Records management
  • Payroll
  • Microsoft Office
  • Organizational skills
  • Financial concepts
  • Math
  • Computer literacy
  • Team management

Timeline

Accounting Assistant

Access Montana
08.2017 - Current

Head Teller/Vault Teller

Eagle Bank
08.2010 - 06.2017

Bank Teller/Bookkeeper

Community Bank/Ronan State Bank
10.2001 - 08.2010

High school diploma -

Capital High School

Similar Profiles

  • Charles Adams

    Charles AdamsCharles Adams

    Construction Worker at Access MontanaConstruction Worker at Access Montana

  • Becky Pederson

    Becky PedersonBecky Pederson

    Clinical Therapist at Montana Department of Corrections-Montana State PrisonClinical Therapist at Montana Department of Corrections-Montana State Prison

  • Ashley Castro

    Ashley CastroAshley Castro

    Administrative Assistant at Montana Tech of the University of MontanaAdministrative Assistant at Montana Tech of the University of Montana

  • Chiu Hang Cheung

    Chiu Hang CheungChiu Hang Cheung

    Accounting assistant at Alpha Omega GroupAccounting assistant at Alpha Omega Group

  • ZINA SAMIR

    ZINA SAMIRZINA SAMIR

    Accounting assistant at American University of Science And TechnologyAccounting assistant at American University of Science And Technology

CREATE PROFILE
Raylene Rider