Raylene Rodriguez
Fort Morgan,CO
Summary
Exceptional team member skilled at multi-tasking and managing high-volume business with excellent customer service, composure and efficiency. Honest and dependable professional excited to grow and committed to upholding highest standards of quality service.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Central Auto Parts
06.2022 - 10.2023
- Followed oral, and written instructions and used GPS technology to make deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered and picked up packages to business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Verified accuracy of all deliveries against order forms.
- Fostered positive working relationships with regular customers.
Guest Service Representative
Comfort Inn Hotel
08.2021 - 05.2022
- Greeted visitors and guests upon arrival, offered assistance and answered questions to build rapport.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Took reservations over phone, recording guest information in computer system and verifying details.
- Ran reports detailing daily guest numbers, accounting expenses and income and room service usage.
- Collected room deposits, fees and payments.
- Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
- Collaborated with team members to handle guest requirements from check-in through check-out.
General Laborer
Leprino Foods
11.2020 - 05.2021
- Kept work area organized and clutter-free.
- Communicated with site supervisors and team members to complete production on schedule.
- Ensure proper operation of tools and equipment on the job.
- Followed instructions and safety protocol for assigned tasks.
- Loaded and unpacked supplies and distributed to appropriate locations.
- Applied analytical thinking and problem solving to resolve issues.
- Placed labels, company logos, and other exterior parts on finished products.
Barista
Peppy Coffee
03.2019 - 10.2020
- Created numerous drinks with consistently positive customer satisfaction.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Learned every menu preparation and numerous off-menu drinks to meet all customer needs.
- Prevented infections and maintained store by cleaning and sanitizing work areas every day.
- Maintained regular and consistent attendance and punctuality.
- Complied with standards for merchandising, stocking and storing product.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Education
High School Diploma -
Goal Academy
Fort Morgan05.2020
Skills
- Friendly
- Reliable
- Problem-solving
- Multitasking
- Cash handling skills
- Attention to detail
- Helpful
- Punctual
- Organization
- Drawer balancing
- Problem-solving
- Discretion
Timeline
Delivery Driver
Central Auto Parts
06.2022 - 10.2023
Guest Service Representative
Comfort Inn Hotel
08.2021 - 05.2022
General Laborer
Leprino Foods
11.2020 - 05.2021
Barista
Peppy Coffee
03.2019 - 10.2020
High School Diploma -
Goal Academy
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