Rayley Fortenberry
Gulf Shores,AL
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Beach Service Attendant
Ike's Beach Service
Gulf Shores, AL
04.2024 - 07.2024
- Arranged beach equipment including chairs and umbrellas at multiple condominiums across Gulf Shores, Orange Beach, and Perdido Key.
- Sold chair and umbrella rentals, as well as kayaks and paddle boards, to occupants of said condominiums.
- Assisted customers with any questions or concerns regarding rentals and/or beach-related matters.
- Assisted people with carrying personal beach equipment to enhance their vacation experience.
Sales Associate
Southern Athletica
Orange Beach, AL
08.2024 - 02.2025
- Handled customer complaints in a professional manner.
- Organized store by returning merchandise to proper areas and restocked displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Increased sales by highlighting product features and educating customers on their application.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Restaurant Server
Daq's Wings and Grill
Monroe, LA
11.2023 - 04.2024
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Checked back with guests periodically to ensure satisfaction with food and service.
- Assisted other servers as needed during peak hours or special events.
Ward Clerk
The Oaks Nursing and Rehabilitation
Monroe, LA
08.2023 - 11.2023
- Compiled monthly reports summarizing patient visits, treatments provided and medications administered.
- Collected paperwork for patients, nurses, and physicians.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Answered telephones and directed calls to appropriate medical or administrative staff.
- Located and filed physical permanent records according to established categorization systems.
Office Clerk
Madison District Attorney
Tallulah, LA
08.2022 - 05.2023
- Developed forms and maintained filing systems to store confidential client information securely.
- Maintained confidentiality of sensitive information and documents.
- Answered and directed phone calls to appropriate staff members.
- Filed and organized traffic tickets electronically.
- Produced and dispatched alerts regarding scheduled court appearances.
Education
High School Diploma -
Tallulah Academy Delta Christian
Tallulah, LA05-2023
Skills
- Problem-solving skills
- Excellent people skills
- Adapt to diverse groups
- Listening skills
- Product sales
- Teamwork and collaboration
- Time management
- Customer service
- POS system operation
Certification
- CPR certified
Timeline
Sales Associate
Southern Athletica
08.2024 - 02.2025
Beach Service Attendant
Ike's Beach Service
04.2024 - 07.2024
Restaurant Server
Daq's Wings and Grill
11.2023 - 04.2024
Ward Clerk
The Oaks Nursing and Rehabilitation
08.2023 - 11.2023
Office Clerk
Madison District Attorney
08.2022 - 05.2023
- CPR certified
High School Diploma -
Tallulah Academy Delta Christian
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