Raylin Nunez
Beltsville,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to learn mentality. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Server
FRANKLINS BREWERY
04.2022 - Current
- Ensured customer satisfaction by checking in, addressing concerns, and maintaining a positive attitude.
- Collected payments, itemized and totaled meal expenditures, and assisted the meal preparation team when required.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Server
FOGO DE CHAO,
09.2021 - 04.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
- Served food and beverages promptly with focused attention to customer needs.
- Placed orders with cashiers for processing and payment, completed beginning and closing shift duties.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Waitress
RIVIERA TAPAS BAR
03.2018 - 03.2021
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
Administrative Assistant
Catholic Charities
09.2015 - 09.2019
- Provided excellent customer service, welcoming patients and managing check-in/check-out processes.
- Conducted data entry using Microsoft Excel, maintained office records through scanning and filing documents.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Responsible for entering results of patient exams, including Mammograms, Foot Exams, and Eye Exams.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Bachelor of Applied Studies - Social Studies Education
Trinity Washington University
Washington, DC2024
High School Diploma -
DON BOSCO CRISTO REY HIGH SCHOOL
Takoma Park, MD05.2019
Skills
- Bilingual (English / Spanish)
- Leadership
- Active Listening
- Customer Service
- Team Player
- Problem-Solving
- Patience
- Responsible
- Positive Attitude
- Adaptability
- Creative
- Quality Control
Timeline
Server
FRANKLINS BREWERY
04.2022 - Current
Server
FOGO DE CHAO,
09.2021 - 04.2022
Waitress
RIVIERA TAPAS BAR
03.2018 - 03.2021
Administrative Assistant
Catholic Charities
09.2015 - 09.2019
Bachelor of Applied Studies - Social Studies Education
Trinity Washington University
High School Diploma -
DON BOSCO CRISTO REY HIGH SCHOOL
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