Raylon Moore
Dallas,OR
Summary
Dedicated Sales Associate with proven skills in customer service, sales processing, and inventory management. Committed to enhancing customer experiences and driving sales through effective problem-solving and conflict resolution.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Associate
Home Depot
Dallas, Texas
01.2024 - 06.2025
- Demonstrated product features and benefits for customers' needs.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Tracked sales performance metrics to identify trends in market place.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Helped customers find specific products, answered questions, and offered product advice.
Warehouse Worker
Staff Force Temp Agency
Dallas, Texas
05.2022 - 12.2022
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Inspected incoming shipments for damage or discrepancies.
- Transported goods to designated areas within the warehouse facility.
- Maintained accurate inventory records using computerized tracking systems.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Inspected damaged goods prior to disposal or return to vendor.
- Received and tracked incoming inventory shipments.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Used pallet jacks to move items to and from warehouse locations.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Used scanners to track parcel information, condition or receipt.
- Secured items in truck by strapping over protective padding.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Protected items by wrapping in cling film, padded moving blankets and tape.
Package Handler
UPS
Milwaukee, Wisconsin
04.2021 - 03.2022
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
- Stacked boxes onto pallets in an efficient manner.
- Transported parcels between loading docks, delivery vehicles, and post office facilities.
- Labeled parcels accurately according to company guidelines.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Participated in regular safety meetings and training sessions.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Assisted in loading delivery trucks with prepared packages.
- Assisted with loading and unloading of irregularly shaped or oversized packages manually.
- Followed company policies and procedures for secure package handling.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
Package Handler
FedEx:Ground
Hiram, Georgia
09.2019 - 12.2020
- Transported parcels between loading docks, delivery vehicles, and post office facilities.
- Labeled parcels accurately according to company guidelines.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Participated in regular safety meetings and training sessions.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Checked all outgoing shipments to ensure accuracy of contents.
- Followed company policies and procedures for secure package handling.
- Worked flexible hours, including weekends and holidays, to meet business needs.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Collaborated with team members to improve workflow and increase productivity.
- Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
Sales Associate
Walmart
Dallas, Texas
08.2016 - 03.2018
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of store environment including floors, windows, displays.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Organized store by returning merchandise to proper areas and restocked displays.
- Greeted customers to determine wants or needs.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Answered store and merchandise questions and led customers to wanted items.
- Cleaned shelves, counters and tables to maintain organized store.
General Laborer
Aztec Masonry
Milwaukee, Wisconsin
05.2014 - 02.2015
- Cleaned up job sites after completion of projects.
- Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
- Unloaded building supplies from delivery trucks using forklifts or cranes.
- Followed instructions from supervisors regarding specific tasks that needed to be completed.
- Ensured that all safety regulations were followed while working onsite.
- Assisted tradespeople with tasks such as measuring, cutting, and preparing materials.
- Removed debris from construction sites and disposed of it properly.
- Performed general maintenance duties such as painting walls or installing insulation.
- Operated hand tools and power tools to complete construction projects.
- Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Performed repetitive assembly tasks with hand and power tools and automated equipment.
- Completed variety of physical labor tasks.
- Operated and maintained a variety of equipment including hand and power tools.
- Cut materials into specified sizes for installation using tile cutters and power saws.
- Performed regular servicing and preventive maintenance on assigned equipment.
- Used picks and shovels to dig, spread, and level dirt and gravel.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Mixed, poured, and spread concrete, asphalt gravel, and other materials.
- Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Operated equipment with strong focus on safety and ground communication.
- Demonstrated best safety practices working at heights and lifting various objects.
- Cleaned or prepared construction sites to eliminate hazards.
- Assisted with diverse construction challenges to help team and customer.
- Positioned, aligned or sealed concrete wall sections or pipes.
Event Security Guard
R.T.M Event Services
Milwaukee, Wisconsin
05.2011 - 07.2012
- Supervised entrance points throughout the event venue to ensure no prohibited items were allowed inside.
- Enforced rules and regulations within the facility as set forth by local authorities or management personnel.
- Intervened in potentially dangerous situations by diffusing conflicts between guests and staff members.
- Operated metal detectors to screen visitors prior to entry into the event venue.
- Greeted guests upon arrival while ensuring they followed proper protocols for entry into the facility.
- Communicated regularly with event coordinators regarding security needs and concerns.
- Conducted security checks of attendees, staff and vendors to ensure safety and compliance with regulations.
- Monitored and secured the premises to prevent theft or unauthorized access to restricted areas.
- Patrolled the area around the venue to detect any suspicious activity or persons before, during, and after events.
- Coordinated with law enforcement officials when necessary for additional support during large-scale events.
- Issued visitor passes as needed, while verifying identity through appropriate documents such as IDs or tickets.
- Responded quickly and calmly to any emergencies that arose during an event.
- Provided guidance on crowd control management during events.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Stayed in frequent communication with security and event staff to smoothly respond to concerns.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Provided friendly and professional assistance to employees, visitors and customers.
- Patrolled crowds during events to preserve order and promote security.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Monitored CCTV systems to ensure safety and security of premises.
- Searched bags manually to identify prohibited items and contraband.
- Monitored security cameras to identify and respond to suspicious activity.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Maintained high levels of alertness throughout shifts.
Education
High School Diploma -
Blackwell Job Corps
Laona, WI05-2008
Skills
- Customer service
- Sales processing
- Inventory management
- Problem solving
- Conflict resolution
- Listening skills
- Merchandising
- Retail store operations
- Goal tracking
- Professional demeanor
- Cleaning techniques
- Meeting deadlines
- Teamwork and collaboration
- Positive and professional
- Store opening and closing
- Product knowledge
Certification
- Pre Apprentice Carpentry
- OSHA
- Course First Aid/CPR
- Forklift/ Reach Truck
Languages
English
Professional
Spanish
Limited
Affiliations
- painting
- music recording/production
- gamer
- sports
References
References available upon request.
Timeline
Sales Associate
Home Depot
01.2024 - 06.2025
Warehouse Worker
Staff Force Temp Agency
05.2022 - 12.2022
Package Handler
UPS
04.2021 - 03.2022
Package Handler
FedEx:Ground
09.2019 - 12.2020
Sales Associate
Walmart
08.2016 - 03.2018
General Laborer
Aztec Masonry
05.2014 - 02.2015
Event Security Guard
R.T.M Event Services
05.2011 - 07.2012
High School Diploma -
Blackwell Job Corps
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