Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Raylyn Gilliland

Batesburg,SC

Summary

Dynamic Corporate Benefits Specialist with a proven track record at Amick Farms, LLC, excelling in benefits administration and employee relations. Skilled in managing employee benefits programs and ensuring compliance with regulations. Known for fostering collaborative team environments and driving results through effective communication and adaptability to changing needs. Expertise in benefits administration and conflict resolution highly valued by employers.

Overview

9
9
years of professional experience

Work History

Corporate Benefits Specialist

Amick Farms, LLC
06.2025 - Current
  • Assisted employees with benefits inquiries and enrollment processes
  • Coordinated benefits communication materials for employee distribution
  • Supported the administration of health, retirement, and wellness programs
  • Maintained accurate employee benefits records and documentation
  • Facilitated training sessions on benefits offerings for new hires
  • Collaborated with HR team to streamline benefits enrollment procedures
  • Responded promptly to employee questions regarding benefit options
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Processed employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
  • Educated managers on current benefit offerings and policies, enabling them to better assist their teams with questions or concerns.
  • Observed strict procedures to maintain data and plan participant confidentiality.
  • Maintained compliance with federal regulations regarding FMLA, ADA, and other relevant laws governing employee benefits.
  • Advocated for employees during benefits claim disputes, securing rightful coverage.
  • Coordinated with insurance companies to resolve disputes, ensuring employees received entitled benefits.
  • Facilitated smoother onboarding experiences by integrating benefits orientation into new hire process.
  • Reduced benefits-related inquiries to HR by creating detailed FAQs and resource materials for employees.
  • Streamlined communication with benefits providers, maintaining strong relationships and staying abreast of changes.
  • Developed training materials for HR staff on benefits administration, elevating departmental knowledge and efficiency.
  • Organized annual benefits fairs to educate employees on their options and encourage informed choices.

Corporate Benefits Coordinator

Amick Farms, LLC
05.2022 - 05.2025
  • Coordinated benefits enrollment processes, ensuring accuracy and compliance with company policies.
  • Managed employee inquiries regarding benefit options, resolving issues promptly and effectively.
  • Developed training materials for new employees on benefits administration and utilization.
  • Maintained up-to-date knowledge of industry trends and regulatory changes impacting employee benefits.
  • Analyzed employee feedback to identify areas for improvement in benefits offerings and communications.
  • Collaborated with HR team to streamline onboarding process related to benefit enrollments and education.
  • Provided ongoing support during open enrollment periods, ensuring clear communication of changes and options.
  • Served as primary point of contact for employee benefits inquiries, resolving issues promptly and accurately.
  • Coordinated open enrollment events to educate employees on benefit options and encourage informed decisionmaking.
  • Ensured compliance with federal and state regulations by maintaining accurate records of all benefits-related documentation.
  • Conducted regular audits of benefits data to identify discrepancies, ensuring accurate reporting and timely resolution of errors.
  • Checked employees' benefits enrollment for accuracy and inputted all data into B-Swift, Ultipro, Kronos.
  • Evaluated data, identified trends and recommended changes in compensation structures.
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.

Covid Coordinator

Amick Farms, LLC
12.2021 - 05.2022
  • Coordinated project schedules to ensure timely completion of initiatives.
  • Managed communication between departments to streamline operations and enhance collaboration.
  • Developed training materials for new staff, improving onboarding efficiency and consistency.
  • Conducted data analysis to support strategic decision-making and process improvements.
  • Maintained project documentation, ensuring compliance with organizational standards and best practices.
  • Entered data, generated reports, and produced tracking documents.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Coordinated logistics for large-scale events, significantly reducing setup times and eliminating scheduling conflicts.

Emergency Medical Technician

Greenwood County Emergency Services
08.2020 - 12.2021
  • Administered emergency care to patients in critical situations, ensuring adherence to protocols.
  • Collaborated with medical teams to assess patient conditions and implement treatment plans.
  • Operated emergency response equipment, including defibrillators and oxygen delivery systems.
  • Conducted patient transport, monitoring vital signs during transit to healthcare facilities.
  • Documented patient information and care provided in compliance with legal and regulatory standards.
  • Trained new EMT personnel on operational procedures and emergency response techniques.
  • Developed strategies to improve response times and enhance service delivery efficiency.
  • Participated in community outreach programs, educating the public on health and safety practices.
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
  • Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.

Emergency Medical Technician

Richland County Emergency Services
04.2016 - 08.2020
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Participated in community outreach programs, educating the public on health and safety practices.
  • Developed strategies to improve response times and enhance service delivery efficiency.
  • Trained new EMT personnel on operational procedures and emergency response techniques.
  • Documented patient information and care provided in compliance with legal and regulatory standards.
  • Dispensed medications and monitored patient reactions.
  • Performed medical tests and collected samples for laboratory analysis.
  • Administered emergency care to patients in critical situations, ensuring adherence to protocols.
  • Collaborated with medical teams to assess patient conditions and implement treatment plans.
  • Operated emergency response equipment, including defibrillators and oxygen delivery systems.
  • Assisted with lifting and moving patients.
  • Administered CPR, oxygen and other life-saving medical treatments.
  • Streamlined patient handoff procedures with hospital staff, reducing wait times and improving patient flow.
  • Fostered strong relationships with local community organizations to support health and safety initiatives, increasing public trust and engagement.
  • Enhanced team performance with regular participation in simulation training exercises, sharpening skills and improving response strategies.
  • Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
  • Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.

Education

Certificate Emergency Medical Technician - Emergency Management

Piedmont Technical College
Greenwood, SC
05-2015

Skills

  • New employee enrollment
  • Verbal and written communication
  • Healthcare benefits
  • Benefits explanation
  • Relationship building
  • Benefits administration
  • Documentation and reporting
  • Regulatory monitoring
  • Proficient in Microsoft Office
  • FMLA comprehension
  • Special projects
  • New employee orientations
  • Employee relations
  • Payroll coordination
  • Leave management
  • Open enrollment
  • Benefits interpretation
  • Attention to detail
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Multitasking Abilities
  • Reliability
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Active listening
  • Microsoft Excel proficiency
  • Interpersonal skills
  • Analytical thinking
  • Conflict resolution
  • Training and development
  • Goal setting

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Corporate Benefits Specialist

Amick Farms, LLC
06.2025 - Current

Corporate Benefits Coordinator

Amick Farms, LLC
05.2022 - 05.2025

Covid Coordinator

Amick Farms, LLC
12.2021 - 05.2022

Emergency Medical Technician

Greenwood County Emergency Services
08.2020 - 12.2021

Emergency Medical Technician

Richland County Emergency Services
04.2016 - 08.2020

Certificate Emergency Medical Technician - Emergency Management

Piedmont Technical College

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