Raymell Johnson III
Elk Grove,United States
Summary
Responsible for the coordination of MA assignments and workflow found in an clinical setting. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
HR Assistant (Military/OA)
Department of the Army
Sacramento, CA
12.2023 - 01.2024
- Provide administrative support to the Reception-Administration Control Desk, Record Maintenance and Accountability, and Enlistment Processing.
- Greet and account for visitors/applicants in and out of the MEPS; muster applicants for processing and enlistment ceremonies, and administer pre-oath briefings.
- Obtain information, review and process entrance documents from personnel enlisting/re-enlisting into the military service.
- Verified applicants information to obtain and/or verify complete data required for final data processing of forms and records for entry into the military service.
- Gather information which would bear on moral or physical suitability for enlistment.
- Fingerprint applicants using automated systems, ensuring fingerprints are acceptable.
- Verify applicants' Emergency Data Records.
Medical Assistant 40HRS Per Work
Kaiser Permanente
Sacramento, CA
05.2013 - 12.2023
- Advanced knowledge of medical terminology and a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or community resources.
- Ability to utilize numerous advanced patient systems in support of multiple clinics in an interdisciplinary setting.
- Ability to organize work, set priorities, and delegate tasks/responsibilities in order to meet deadlines.
- Skill in communicating with individuals to obtain the desired effect and coordinating with a variety of interdisciplinary care team staff.
- Ability to provide staff development and training.
- Monitors and makes work assignments for Medical Support Assistants in the Medical Administrative Service ensuring efficient workflow and coverage of all areas of responsibility;
- Provides input on performance;
- Ensuring accurate and timely scheduling of appointments;
- Providing guidance to staff members, to include changes in policies and procedures;
- Creating and maintaining employee work schedules;
- Orienting and providing on-the-job training for new and current employees;
- Ensuring all training requirements are met;
- Conducting ongoing reviews to ensure quality of work;
- Resolves daily workplace issues;
- Assisting the unit with complex and non-standard procedures, including clinical flow processes related to access to care across multiple clinics, specialties, and/or community resources.
- Acting as a liaison among Advanced MSA staff, patients, and other interdisciplinary staff to resolve day-to-day conflicts.
- Reporting backlogs and difficulties in meeting deadlines.
- Oversee and train new and existing staff along with the clinic manager
- Assist with intake, financial screening, and set-up for patient visits
- Assist with the training of medical and lab assistants, and volunteer staff on health education, laboratory, and dispensary services
- Assist as needed including medication refill requests, specialty and procedure referrals, pre and post clinic chart review
- Assist with clinic scheduling problem solving, patient wait times, and other areas of concern to increase efficient and quality services
- Assist with the coordination of work with the Preventative Health Coordinator and Pediatric Immunization Coordinator for follow up on missed appointments, reminder calls, lost to care calls, and high-risk referrals
- Works collaboratively with clinic staff on programs to improve patient outcomes
- Assists in organizing and participating in quality improvement activities using the PDSA model to improve systems/services
Education
Technical or occupational certificate -
Charles A Jones Career and Education Center
Skills
- Complex Problem-Solving
- Patient Flow Management
- HIPAA Compliance
- Medical Terminology
- Data Entry
- Documentation and Recordkeeping
- Patient Management
- Inventory and Supply Management
- Conflict Resolution Abilities
Certification
- Nationally Certified Medical Assistant (NCMA)
Timeline
HR Assistant (Military/OA)
Department of the Army
12.2023 - 01.2024
Medical Assistant 40HRS Per Work
Kaiser Permanente
05.2013 - 12.2023
Technical or occupational certificate -
Charles A Jones Career and Education Center
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