Ray Mel Wlson Jackson
Aberdeen ,MD
Summary
Dedicated professional with a history at Christiana Care Health System, excelling in patient safety and customer service. Demonstrated expertise in reducing patient anxiety and streamlining order processing, enhancing team efficiency and patient care. Proven ability in fostering professional relationships and adapting to changing priorities, showcasing exceptional professionalism and ethics.
Developed skills in fast-paced healthcare environment, ensuring safe and efficient transport of patients while maintaining compassionate demeanor. Proven ability to handle high-pressure situations and coordinate effectively with medical staff. Seeking to transition these transferrable skills to new field where reliability and patient care are valued.
Overview
7
7
years of professional experience
Work History
Patient Transporter
Christiana Care Health System
10.2024 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Demonstrated flexibility in adapting to changing priorities during shifts while maintaining a high level of performance under pressure.
Warehouse Worker
Herman Warehouse Corporation
03.2018 - 10.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Education
GED -
New Castle County Learning Center
Newark, DE04-2016
Skills
- Patient communication
- Patient safety
- Patient confidentiality
- Customer service
- Professionalism and ethics
Timeline
Patient Transporter
Christiana Care Health System
10.2024 - Current
Warehouse Worker
Herman Warehouse Corporation
03.2018 - 10.2020
GED -
New Castle County Learning Center
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