Raymi Fernández
Tamarac,FL
Summary
Results-oriented executive with digital transformation, product management, and IT experience implementing outstanding solutions from startup to large-scale organizational information systems; designs, integrates, and manages activities exceptionally well, applying resources in smart and innovative ways. Experienced in effective leadership of budgets and successfully aligning results with business strategy to effectively deliver services. Excellent multilingual communicator, Spanish-English, has built world-class business and technology teams, cultivated solid industry relationships, and translated complex concepts into easily understood solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
2
2
Languages
Work History
Information Technology Director
Albizu University
09.2012 - Current
- Start-to-finish ERP cloud migration
- Coordinate all stages of the migration process with the ERP provider
- Coordinate with stakeholders rounds of test on the development and production environments to guarantee a successful go live of the system on the cloud environment
- Manage inventory of integrations and output hardware to ensure operations institution wide
- Start-to-finish Office 365 implementation
- Migration of all institutional email accounts to Office 365
- With this new contract we were able to provide all Office 365 products to our students, staff and faculty to install on their computers
- Storage of 1TB per user and access to their work information remotely
- Renegotiation of several contracts with providers to reduce costs and improve services
- With these renegotiations accomplished a total budget reduction of 22%
- One of the most successful negotiations was the MFP lease contract, where a 12% reduction on cost with new a more effective equipment
- Start-to-finish Learning Management System (LMS) cloud migration
- Coordinate a completely zero downtime and successful migration to AWS Cloud environment
- Manage, and test the migration to the provider's cloud and redirect our URLs to the new environment
- There were no class interruptions or glitches in the process
- Supervision of general operations of the IT Department in the Miami Campus (LAN, Wi-Fi, ISP, Phone System, Access to Core Systems, etc.), working closely with our students, faculty, and staff, to identify issues and solutions on their daily work activities
- Establish and develop an annual technology work plan aligned to the institution's strategy and goals, to ensure effective and efficient operations
- Implementation and administration of Windows Active Directories, Group Policies, ADFS Federated Services
- Assess the implementation and needs of departments or offices of the campus and set adjustments to the work plan
- Recommend implementing key performance indicators (KPIs) to measure performance across our operations
- Responsible for adding, updating and maintenance of the documentation of the 'SOP' of the systems
- Responsible of networking and data management and security
- Manage and supervise the MIS team (8 members), in the campus
- Lead the Organization of the Data Governance Committee for the ERP at Campus level
- Establish a technical training plan of applications for regular staff and the MIS Team
- Create and develop regular testing schedules to prevent downtime on our operations
- Create and/or develop standards of operations, processes, and procedures to ensure that an effective service is provided to the campus
- Implementation of Security Policies
- Installation of intrusion sensors to prevent and block possible hacking and ransomware attacks
- Implementation of backup and disaster recovery policies
- Stablish periodical full and incremental backups to safeguard the information
- Simulate disaster recovery scenarios to test backups and measure recovery time expectations
- Implementation of new and more cost-effective communication technologies across campus to upgrade services and generate savings on the Department's budget
- ITS Department budget development and management
- Assuring resources to successfully sustain operations
- Develop and recommend policies, standards and guidelines for web content development, Social Media, Policies and Best practices.
Information Systems and Communication Manager
National Competitiveness Council
02.2005 - 02.2012
- Supervision of general operations of the IT Department
- Meet with other managers involved in operational projects to ensure the technological cooperation and possible automation of systems
- Install a standalone SharePoint Server 2007 server and develop the CNC's intranet
- Also developed list to access documents contained in the File Server
- Developed utility Web Parts and deployed SharePoint
- Installation and administration of a Linux RedHat web server for the institution's website
- Developed SharePoint Web Parts in C#.NET
- Creating Business Data Catalog Entities in SharePoint Server 2007
- Conducted SharePoint performance and scalability testing, and capacity analysis/planning
- Defined and implemented institutional e-mails for the personal and outline IT policies & profiles for each member of the IT Team
- Designed, implemented, quality assurance and maintenance of LAN and Wi-Fi networks
- Defined the technical specifications for all the computers, servers, switches, UPS's, Laser Printers, Deskjet Printers, Network Printers, Multifunctional Printers, Laptops, Ground System, and Internet Service Provider
- Responsible of acquisition of all the passive and active technological equipment.
Information System Coordinator
United Nations Development Program
01.2011 - 12.2011
- Delivered groundbreaking developments such as Web-based customer data-entry applications; software that automated customer loan data collection and processing functions; systems for securely handling electronic funds transfers and browser plug-ins enabling fail-safe recovery of Internet file transfers
- Designed seven web sites for agricultural clusters supported by the USAID-RED Program
- Drove all phases of enterprise integration and process improvement for the development of seven web sites including application availability initiatives for all the assets needed to develop a fully functional project (Computers, Printers, Tablets and Mobile Phones) including traceability information
- Designed strategies and work shop to reinforce the IT Departments and IT support team in each Association.
Local IT Consultant
10.2002 - 01.2005
- Redesigned all the Ministry's internal process
- Defined the needs and design and implement the ERP
- Designed and implementation of the WAN network Project between the Ministry and 10 remote offices
- Designed the Training Program for Technical Staff of the Ministry and the IT Unit
- Procured and installed monitoring equipment in the Ministry of Labor.
Education
B. S. in System Engineering and Computing -
APEC University
01.1996
Skills
- Innovation
- Strategic Planning
- Methodologies
- Process Improvement
- Service Delivery
- Project Management
- Client & Vendor Relations
- Change management
- Cost Containment
- Procurement
- Needs & Risk Assessment
- IT Implementation
- Staff Development & Coaching
- Operations Technologies
- Policy & Procedure Development
- Time Management
- Dependable and Responsible
- Multitasking
- Critical Thinking
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Active Listening
- Organization and Time Management
- Decision-Making
- Problem Resolution
- Verbal Communication
- Attention to Detail
Accomplishments
- Supervised team of up to 12 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 6 in the development of ERP Cloud Migration.
- Collaborated with team of 3 in the development of LMS Cloud Migration.
- Collaborated with team of 4 in the development of Office 365 implementation.
- Achieved 5% budget cost reduction through effectively negotiating with providers.
Conferences And Seminars Attended
- SPTechCon 2017, Austin, Texas
- UBTech 2017, Orlando, Fl
- Blackboard World 2016, 2017, 2018
- Ellucian Life 2018
Additional Education
- 2012 Configuring and Administering Microsoft SharePoint 2010 (10174), The Academy, Fort Lauderdale, FL, USA.
- 2012 ISO 27001:05 Auditor NewTech, Santo Domingo, DR
- 2010 SharePoint Implementation Tecknowlogic- Santo Domingo, DR
- 2004 eGouvernment Tecnológico de Monterrey, México INAP & SQL Server GBM Dominicana
- 2002 Project Management Brainstorm, Santo Domingo, Dominican Republic
- 1999 Video Conference Room Installation IICA, San José, Costa Rica
- Microsoft Windows Server 2008 R2 administration, DHCP, DNS, Active Directory, Policies.
- Microsoft Office Suites 2010 & 2013. Word, Excel, Power Point, Access, InfoPath, MS-Project Manager
- Microsoft SQL Server 2008 administration.
- Understanding of HTML, XML, .NET, JacaScript, CSS and JQuery
- Bs in System Engineering and Computing, APEC University, Dominican Republic, 1996.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Information Technology Director
Albizu University
09.2012 - Current
Information System Coordinator
United Nations Development Program
01.2011 - 12.2011
Information Systems and Communication Manager
National Competitiveness Council
02.2005 - 02.2012
Local IT Consultant
10.2002 - 01.2005
B. S. in System Engineering and Computing -
APEC University
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