Summary
Overview
Work History
Education
Skills
Leadership Experience
Volunteer Work
Timeline
Generic

Raymie Shields

Lewis Center,OH

Summary

Enthusiastic professional with proven ability to help close deals and manage customer accounts. Demonstrates exceptional communication and problem-solving skills while maintaining customer satisfaction. Proven track record of consistently exceeding sales targets.

Overview

6
6
years of professional experience

Work History

Inside Sales Intern

Matic Insurance Services
05.2023 - 08.2023
  • Participated in sales meetings and presentations to gain knowledge and insight.
  • Addressed customer queries and complaints with prompt and professional responses.
  • Managed customer expectations and helped navigate sales processes.
  • Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
  • Planned, organized and directed philanthropic fundraising initiatives.

Supplemental Instruction Leader

Capital University
07.2023 - Current
  • Attended and led supplemental sessions.
  • Assist students with reviewing course material and improving comprehension.
  • Collected attendance data for program management.
  • Led discussions and activities centered around course content.
  • Created and developed lesson plans to meet students' academic needs.

Office Assistant

Capital University
09.2022 - Current
  • Manage recruitment processes for annual internships on socials and on display in our building.
  • Manage daily media presence on socials for the School of Management and Leadership.
  • Collaborate with professors at the start of new terms to refine syllabi and disperse them to students.
  • Facilitate meetings between professors, faculty, and students throughout the term.
  • Completed clerical tasks such as filing, copying, and distributing mail.

Manager

Sticky Fingers Ice Cream Parlor
07.2017 - Current
  • Trained employees on additional job positions to maintain coverage of roles
  • Assigned tasks to associates to fit skill levels and maximize team performance
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day
  • Exercised good judgment and decision-making in escalating concerns and resolving issues
  • Created training modules and documentation to train staff
  • Posted across our social media pages.
  • Managed and motivated employees to be productive and engaged in work.

Education

Bachelor of Arts - Business Management

Capital University
Bexley, OH
05.2024

Skills

  • Customer Service
  • Process Improvement
  • Marketing
  • Customer Acquisition
  • Community Engagement
  • Business Development
  • Relationship Building
  • Client Account Management

Leadership Experience

Vice President - Phi Sigma Sigma, Capital University, November 2022 - Present

  • Leading a chapter of 40+ members.
  • Facilitate different executive boards to keep operations running smoothly.
  • Organizing campus-wide events for hundreds of people.
  • Create and update a shared calendar to have consistent communication across the chapter.

Vice President of Chapter Operations - Delta Sigma Pi, Capital University, November 2022 - Present

  • Responsible for recording all chapter minutes and taking attendance.
  • Share all records with the leaders to ensure everyone has the proper information.
  • Tracking chapter standards and making sure goals are met.

Vice President of Social Activities - Delta Sigma Pi, Capital University, November 2022 - Present

  • Maintaining our social media page with regularly updated posts that meet the standards of the chapter and organization.
  • Plan and execute different social events to keep members of the chapter engaged.
  • Calculate the budget needed for planned events to get approved by the executive board.

Volunteer Work

Relay for Life, 2014 - Present

Cap Cupboard, 2022 - Present

Timeline

Supplemental Instruction Leader

Capital University
07.2023 - Current

Inside Sales Intern

Matic Insurance Services
05.2023 - 08.2023

Office Assistant

Capital University
09.2022 - Current

Manager

Sticky Fingers Ice Cream Parlor
07.2017 - Current

Bachelor of Arts - Business Management

Capital University
Raymie Shields