Summary
Overview
Work History
Education
Skills
References
Unioncompanies
Timeline
Generic

RAYMO KAIAMA

Pukalani,HI

Summary

Experienced in custodial, culinary, HVAC, and construction fields with expertise as a skilled glazier. Seeking a position within a fast-paced and thriving company to contribute knowledge and drive for success. Excited about the potential for professional growth and advancement in this dynamic environment. A self-starting custodian with a team player mentality, adept at staying on task and meeting deadlines. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces, and customer areas. An experienced team player with a strong service record, excellent organizational skills, and a productive approach to handling simultaneous tasks. Focused on consistently producing high-quality and professional results.

Overview

25
25
years of professional experience

Work History

Custodian

Kupono Government Services
01.2023 - Current
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Checked in and stocked inventory throughout facility.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Moved furniture for cleaning and set up for special events.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Reported damages and hazardous conditions to management for further action.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Supervised supplies in inventory and submitted reorder requests.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Maintained floor cleaning and waxing equipment.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Operated buffers and burnishers to clean and polish floors.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.

Custodian II

State Of Hawai'i (DOE)
01.2018 - 01.2023
  • Reported vandalism or other damage to property to supervisor.
  • Moved furniture for cleaning and set up for special events.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Checked in and stocked inventory throughout facility.
  • Kept building spaces premises clean inside and outside.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Reported damages and hazardous conditions to management for further action.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Supervised supplies in inventory and submitted reorder requests.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Maintained floor cleaning and waxing equipment.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Operated buffers and burnishers to clean and polish floors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Maintained optimal supply levels to meet daily and special cleaning needs.

Driver/Warehouse

United Auto Parts
01.2015 - 01.2018
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed all relevant traffic laws and safety regulations.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Obtained signatures from customers upon delivery of goods.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

CSA

Lowes Home Improvement
01.2014 - 01.2015
  • Demonstrated safe practices and procedures in store by adhering to company standards.
  • Provided amazing customer service by greeting customers, attending to orders and addressing specific requests.
  • Connected with customers by listening to concerns and answering questions.
  • Answered customer questions about product availability and shipment times.
  • Suggested best-fit offerings from available products and services to capitalize on upsell opportunities.
  • Utilized problem-solving skills to address customer queries and complaints.
  • Collaborated with other departments to guarantee customer satisfaction.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Maintained clean and organized work environment to maintain customer safety.
  • Maintained up-to-date knowledge of product and service changes.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Trained new personnel regarding company operations, policies and services.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Delivered prompt service to prioritize customer needs.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Promptly responded to inquiries and requests from prospective customers.
  • Responded proactively and positively to rapid change.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Sought ways to improve processes and services provided.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Glaziers Union Local 1889

Kula Glass Co., Big Island Windows, Bucher Glass.
01.2005 - 01.2014
  • Carefully and accurately measured and marked outlines and patterns on glass to indicate cutting lines.
  • Trained and oversaw team of up to 6 members.
  • Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
  • Followed established safety guidelines while removing broken glass prior to glass replacement.
  • Repaired and installed mirrors, table tops, and mirrored wardrobe doors.
  • Contributed to business objectives and project management tasks on over 8 of projects from conceptualization to completion.
  • Completed fabrication and installation of storefront areas and aluminum-framed entrances.
  • Communicated with clients to establish project requirements and provide cost estimates, providing detailed update throughout project execution.
  • Prepped glass for cutting by applying oil to cutting lines, smoothing cut edges through polishing and grinding.
  • Adhered to consistently high standards for safety, quality, and service on over 12 completed projects.
  • Monitored work site operations and safety to prevent hazards and cultivate efficiency.
  • Illustrated commitment to high standards of quality, accuracy and service.
  • Demonstrated excellent interpersonal and communication skills in liaising with supervisors, coworkers and clients by telephone, email, or in person.
  • Constructed and installed metal sashes and moldings for glass installation using aluminum or steel framing.
  • Measured areas in need of glass installations and identified best product solution for each specific job.
  • Communicated effectively with customers and team members concerning quality standards, deadlines and customer requests.
  • Fabricated and installed required hardware and moldings for glass installations.
  • Measured client sites to generate estimates for supplies and expenses necessary for installations.
  • Identified obstacles and used independent judgment to make decisions and solve problems.
  • Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.

Cook II

Grand Wailea A Waldorf Resort
01.2004 - 01.2005
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Communicated closely with servers to fully understand special orders for customers.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Planned menus for different events, seasons and customer requests.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Maintained food safety and sanitation standards.
  • Adjusted recipes based on ingredient availability or customer request.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Monitored food quality and presentation to maintain high standards.
  • Measured and mixed ingredients according to precise recipes for best results.

Installer/Service Tech.

Scott's Refrigeration Heating & A/C
01.2000 - 01.2004
  • Calculated materials and time needed for each job.
  • Completed troubleshooting of malfunctions and diagnosed issues.
  • Laid out materials and system components to prepare for installation.
  • Installed complete systems at new residential and business construction sites.
  • Operated tools, equipment, and machinery according to safety standards.
  • Used appropriate PPE to reduce risks when working with electrical and communications systems.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
  • Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
  • Tested systems, noting issues and completing preventive maintenance.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Researched and implemented new technologies and equipment.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Worked with diverse types of weather and ground conditions.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Liaised with internal departments to optimize productivity and efficiency.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.

Education

No Degree - Nursing, Business Management, Auto Emissions

Maui Community College
Kahului, HI
06-2001

Diploma - undefined

Maui High School
Kahului, HI
01.1997

Skills

  • Equipment Repair
  • Safe Chemical Disposal
  • Facility Maintenance
  • Heavy Lifting
  • Employee Training
  • Crew Supervision
  • Attention to Detail
  • Responsible and Dependable

References

References Upon Request

Unioncompanies

  • Big Island Windows, 2011-01-01, 2014-01-01, Glazier, 73-5576 Kauhola St., Kailua Kona, HI, 96740, (808) 329-3337, Bob Pirone
  • Lahaina Glass Co., 2010-01-01, 2011-01-01, Glazier, 130 Mamane Pl., Wailuku, HI, 96793, (808) 633-4222, Bob Pirone
  • Architectural Glass Services, 2008-01-01, 2010-01-01, Glazier, 1815 Acme St., Orlando, FL, 32805, (407) 872-0110, Dave Curtis
  • Bucher Glass Co., 2007-01-01, 2008-01-01, Glazier, 1908 Hanson Rd., Fairbanks, AK, 99709, (907) 452-2394, Jason Barnes
  • Kula Glass Co., 2005-01-01, 2007-01-01, Glazier, 289 Pakana St., Wailuku, HI, 96793, (808) 242-8999, Jody Borenga

Timeline

Custodian

Kupono Government Services
01.2023 - Current

Custodian II

State Of Hawai'i (DOE)
01.2018 - 01.2023

Driver/Warehouse

United Auto Parts
01.2015 - 01.2018

CSA

Lowes Home Improvement
01.2014 - 01.2015

Glaziers Union Local 1889

Kula Glass Co., Big Island Windows, Bucher Glass.
01.2005 - 01.2014

Cook II

Grand Wailea A Waldorf Resort
01.2004 - 01.2005

Installer/Service Tech.

Scott's Refrigeration Heating & A/C
01.2000 - 01.2004

Diploma - undefined

Maui High School

No Degree - Nursing, Business Management, Auto Emissions

Maui Community College

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RAYMO KAIAMA