Summary
Overview
Work History
Education
Skills
Management
Certification
Communication Skills
Additional Information
Timeline
Generic

Raymon Crow

Pecos,TX

Summary

To work with a driven team, to make company goals, and safety a number one concern. I am a driven and hard working individual, able to learn quickly, and highly mechanically inclined. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Store Manager

The Texan Stores
10.2023 - Current
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.

General Manager

Hampton Inn
10.2021 - 10.2023
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Emergency Response Operator Supervisor

Missouri Department of Transportation (MODOT)
01.2017 - 01.2019
  • Reduced downtime with proactive maintenance planning, scheduling, and execution.
  • Boosted team performance, conducting regular training sessions to improve operator skills and knowledge.

Owner Operator

Buffalo Auto Body & Repair LLC
01.2014 - 01.2017
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Implemented effective financial management practices, improving cash flow and profitability.

President and CEO

Crow's Cleaning Connection Corp.
01.2009 - 01.2017
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
  • Streamlined organizational processes by evaluating current systems and implementing improvements.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.

General Manager

Love's Travel Center
01.2007 - 01.2009
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Store Manager

Wal-Mart
01.2001 - 01.2007
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.

Education

No Degree - ACAD

Crowder College
Neosho, MO
05.1999

Skills

  • Payroll Management
  • Partnership Building
  • Store Merchandising
  • POS Systems
  • Supply Ordering
  • Operations Management
  • Loss Prevention
  • Budget Administration
  • Employee Training
  • Risk Management
  • Team Development
  • Retail Inventory Management
  • Accurate Cash Handling
  • Inventory Oversight
  • Employee Scheduling
  • Outstanding communication skills

Management

For the last 20 years I have taken great pride in myself and my ability to manage, and lead people to better the company I am working for. I have the ability to delegate as well as follow up with the team I work with.

Certification

  • FEMA First Responder Certifications
  • Heavy Equipment Operator
  • Heavy Equipment Mechanic
  • Certified Auto Repair Tech
  • ASE
  • Quick books
  • Mold/Flood Certifications
  • And many other misc certifications over the years
  • Graduated Lee Scott University in advanced management

Communication Skills

I believe that communication is one of the most important parts of working in a business. I have the ability to give clear and decisive communication to my team.

Additional Information

Texas Food Manager Certification, Class A, & B Fuel and Underground Tank Storage Certifications

Timeline

Store Manager

The Texan Stores
10.2023 - Current

General Manager

Hampton Inn
10.2021 - 10.2023

Emergency Response Operator Supervisor

Missouri Department of Transportation (MODOT)
01.2017 - 01.2019

Owner Operator

Buffalo Auto Body & Repair LLC
01.2014 - 01.2017

President and CEO

Crow's Cleaning Connection Corp.
01.2009 - 01.2017

General Manager

Love's Travel Center
01.2007 - 01.2009

Store Manager

Wal-Mart
01.2001 - 01.2007

No Degree - ACAD

Crowder College

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Raymon Crow