Raymon Henderson
Fort Worth,US
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Street Intelligence
Federal Bureau of Investigations
06.2024 - 03.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
Parking Attendant
Dickies Arena
11.2023 - 01.2025
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
- Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.
Administrative Assistant/Delivery Driver
Prix Logistics LLC
02.2023 - 11.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Customer Service Representative
UnitedHealth Group
02.2021 - 02.2023
- Helping customers with their health benefits documents, tracks and resolves all incoming calls Interacts with customers to gather support data and works to resolve discrepancies
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Medical Screener
Reliant Medical Group
02.2020 - 02.2021
- Testing patients for Covid 19 check a person's vital signs, including blood pressure, height, and weight, and collect samples for analysis
- You also use biometric equipment to test people's heart rates
- You must record all information and file it accordingly
- Conducted basic screening procedures to verify compliance with donation criteria.
- Maintained clean, neat and properly sterilized work area.
- Opened and updated files with current donor information.
Security Officer
Legacy Enforcement Agency
05.2016 - 02.2020
- Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points
- Investigates security breaches, incidents, and other alarming behavior
- Controls traffic by directing drivers
- Completes reports by recording observations, information, occurrences, and surveillance activities Fire watch flex security guard
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Cashier/Customer Service
Target
01.2014 - 05.2016
- Responsible for processing and receiving payments and issuing receipts to customers as they leave with their purchases
- Conduct all transactions involving gift cards, refunds, and store credit
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Shipping and Receiving Clerk
J C Penney Logistics
03.2011 - 01.2014
- Shipping orders making corrections handles incoming and outgoing packages in a warehouse
- Job duties include tracking inventory, keeping accurate records, packaging and weighing items, printing shipping labels and postage, inspecting goods received for damage, and distributing products to other departments
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
Transporter
JPS Health Network
03.2008 - 03.2011
- Moving patients to different areas of the hospital, such as operating rooms, treatment areas, and special service departments
- Transporting supplies, laboratory specimens, and equipment to designated areas of the medical facility
- Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Education
Associate of Science - American Literature
Tarrant County College
Fort Worth, TX05-2019
High School Diploma -
OD Wyatt High School
Fort Worth, TX04.2006
Skills
- Experience with RF scanning technology
- Assembly line operation
- Inventory oversight
- Order fulfillment
- Logistics coordination
- Logistics support professional
- Skilled in loading and unloading
- Proficient in Microsoft Word
- Precision assembly techniques
- Healthcare billing proficiency
- Efficient materials handling
- Efficient pallet jack handling
- Labor-intensive task management
- Inventory oversight
- Attention to detail
- Time management
- Customer service
- Friendly, positive attitude
Certification
- Food Handler Certification
- Forklift Certification
- CPR Certification
- Guard Card
Timeline
Street Intelligence
Federal Bureau of Investigations
06.2024 - 03.2025
Parking Attendant
Dickies Arena
11.2023 - 01.2025
Administrative Assistant/Delivery Driver
Prix Logistics LLC
02.2023 - 11.2023
Customer Service Representative
UnitedHealth Group
02.2021 - 02.2023
Medical Screener
Reliant Medical Group
02.2020 - 02.2021
Security Officer
Legacy Enforcement Agency
05.2016 - 02.2020
Cashier/Customer Service
Target
01.2014 - 05.2016
Shipping and Receiving Clerk
J C Penney Logistics
03.2011 - 01.2014
Transporter
JPS Health Network
03.2008 - 03.2011
Associate of Science - American Literature
Tarrant County College
High School Diploma -
OD Wyatt High School
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