Raymond Acerra
Oakhurst,NJ
Summary
Dynamic leader with proven team-building and strategic thinking skills honed at D'Jais Belmar. Excelled in recruiting and training staff, enhancing employee engagement, and operations. Achieved significant improvements in operational efficiency through effective problem-solving and team collaboration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager / Barback
D'Jais Belmar
Belmar, NJ
05.2018 - Current
- Resolved conflicts between team members in an effective manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Coordinated with other departments to ensure smooth flow of operations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Maintained up-to-date knowledge of company products and services.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Head Barback
The Butchers Block
Long Branch, NJ
10.2021 - 05.2023
- Ensured a clean, safe, and organized work area for bartenders by regularly sanitizing surfaces and equipment.
- Assisted with training new barback staff, sharing knowledge and best practices.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Provided efficient support to bartenders, ensuring smooth operation during peak hours.
- Coordinated with other departments to ensure smooth flow of operations.
- Delegated work to staff, setting priorities and goals.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Recruited and trained new employees to meet job requirements.
Barback
Porta Asbury Park
Asbury Park, NJ
09.2019 - 07.2020
- Engaged in continuous learning about new products and cocktail recipes.
- Assisted in inventory management, tracking usage, and ordering supplies as needed.
- Provided feedback to management on inventory levels and supply quality.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Monitored and rotated stock to prevent spoilage and ensure freshness.
- Assisted customers as needed, providing excellent service and support.
Roaster & Online Order Packaging
Rook Coffee Roasters
Long Branch, NJ
09.2018 - 06.2019
- Created detailed reports outlining data from the roasting process such as time and temperature curves.
- Documented output quantities, quality findings and relevant job data to inform crew members and supervisors.
- Monitored the roasting process and made adjustments as needed to ensure quality control standards were met.
- Collaborated with team members to identify opportunities for improvement in the production process.
- Ensured compliance with food safety regulations by following established procedures for handling ingredients.
- Monitored equipment during operations and calibrated settings to maintain optimal temperatures and speeds.
- Collaborated with design teams on product packaging concepts.
- Operated packaging machinery to package items efficiently and safely.
- Monitored stock levels of packaging materials regularly.
- Managed inventory of packaging materials and supplies.
Education
Associate of Arts - Hospitality Administration And Management
Brookdale Community College
Lincroft, NJ06-2024
Associate of Science - Communications And Media
Brookdale Community College
Lincroft, NJ06-2024
Skills
- Team collaboration
- Employee engagement
- Team motivation
- Employee scheduling
- Cost control
- Recruitment and hiring
- Scheduling and planning
- Inventory management
- Strategic thinking
- Verbal and written communication
- Problem-solving
- Team leadership
- Team building
Certification
- ServSafe Certified
Timeline
Head Barback
The Butchers Block
10.2021 - 05.2023
Barback
Porta Asbury Park
09.2019 - 07.2020
Roaster & Online Order Packaging
Rook Coffee Roasters
09.2018 - 06.2019
Assistant Manager / Barback
D'Jais Belmar
05.2018 - Current
Associate of Arts - Hospitality Administration And Management
Brookdale Community College
Associate of Science - Communications And Media
Brookdale Community College
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